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moore o matic XX350 - User Manual

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CHAIN-DRIVE
GARAGE DOOR
OPERATORS
With DoorSentry® Infrared Safety Beam
Models XX325, XX333 & XX350
Assembly and Installation Instructions
WARNING
To reduce the risk of injury to persons,
install this operator on:
SECTIONAL DOOR if channel box is
labeled XST.
CAUTION
This door operator will require constant
pressure on the wall button to close the
door unless the infrared emitter and
detector are installed and properly
aligned.
(800) 421-1587
THIS OWNER’S MANUAL CONTAINS COMPLETE INSTRUCTIONS
FOR THE INSTALLATION AND MAINTENANCE OF THIS
GARAGE DOOR OPERATOR SYSTEM. IT SHOULD
BE MOUNTED NEAR THE INSTALLATION
IN A PROMINENT POSITION

Table of Contents

Questions and Answers

  • A
    Amanda MitchellAug 8, 2025
    How to fix a moore o matic XX350 when the door won't close?
    • G
      Gina EvansAug 8, 2025
      If your moore o matic Garage Door Opener door won't close, the issue might be shorted wall station wires. Check the wall station wires, ensuring both are connected to the terminal screws. Also, inspect for any staples compressing the wire and remove them.
  • J
    Jessica GrossAug 18, 2025
    Why my moore o matic XX350 Garage Door Opener won’t open from transmitter?
    • A
      Alison McneilAug 18, 2025
      If your moore o matic Garage Door Opener won’t open from the transmitter, it could be because the transmitter was activated while the operator is in Vacation Mode. Check the vacation switch on the wall station.
  • A
    andrew70Aug 27, 2025
    Why won't my moore o matic XX350 close?
    • T
      Travis Carlson MDAug 27, 2025
      If your moore o matic Garage Door Opener won't close, a potential cause is a safety beam obstruction. Check both safety beams to ensure they have a small GREEN light. One side should have both a GREEN and RED light. If a side doesn't have a GREEN light, check the beam screw terminals for loose wires and wire staples for compressed or cut wires. If both sides have a GREEN light but the receiver lacks a bright RED light, ensure nothing blocks the beam path and check beam alignment until the RED alignment light glows brightly. If all wires are attached and both RED & GREEN lights are bright, check if one of the beams is in direct sunlight; if so, switch their positions.

Summary

IMPORTANT SAFETY NOTES

CHECK DOOR BALANCE

INSTALLATION STEP 1

Attaching Rail to Operator

Connects the drive rail to the operator head assembly.

INSTALLATION STEP 2

INSTALLATION STEP 3

IMPORTANT INSTALLATION SAFETY INSTRUCTIONS

INSTALLATION STEP 1 A

INSTALLATION STEP 1 B

INSTALLATION STEP 4

INSTALLATION STEP 5

INSTALLATION STEP 6

INSTALLATION STEP 8

INSTALLATION STEP 9

Installing the DoorSentry Infrared Safety Beam

Mounts and connects the infrared emitter and detector for safety.

INSTALLATION STEP 10

Wiring the DoorSentry Infrared Safety Beam

Connects the DoorSentry emitter and detector to the operator.

INSTALLATION STEP 11 A

INSTALLATION STEP 11 B

INSTALLATION STEP 12

Connecting Operator to Power Source

Connects the operator to the main power supply, either via plug or permanent wiring.

ADJUSTMENT STEP 1

Aligning the DoorSentry Infrared Safety Beam

Aligns the infrared emitter and detector for proper safety beam function.

ADJUSTMENT STEP 2

ADJUSTMENT STEP 3

Setting the Up and Down Limits

Adjusts the travel limits for opening and closing the garage door.

ADJUSTMENT STEP 4

Adjusting the Door Force

Sets the force required to open and close the door, ensuring safety.

USER INSTRUCTIONS 1

IMPORTANT SAFETY INSTRUCTIONS

moore o matic XX350 Specifications

General IconGeneral
Brandmoore o matic
ModelXX350
CategoryGarage Door Opener
LanguageEnglish

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