Troubleshooting
If Water Tank Icon (12) flashes
The tank may be empty OR have insufficient water to
heat the selected amount.
Solution
• Fill the Water Tank with water.
• Check the Water Tank is fitted correctly.
• If this does not work check the Water Level Sensor
(22) on the rear of the Water Tank is not stuck in the
down position. Lightly tap to loosen.
The sound effects have turned
themselves on.
If sound is switched off, and your hot water dispense
is unplugged, (or there is a power cut), the next time it
is switched on the sound effects will be reactivated.
Solution
• Turn the sound effects off. To do so, press and hold
the Temperature Button (4) for 2 seconds.
Hot Water Dispenser will not heat
when woken from standby.
If the Water Tank Icon (12) is not flashing and the
Dispense Icon (13) is lit. The Hot Water Dispenser has
remaining water in the heating chamber that must be
dispensed before a new heating process can be
started.
Solution
• Press the Dispense Button (5) to empty the chamber
into a suitable vessel.
OR
• Reheat any water remaining in the chamber by
pressing the Start/Stop Button (1).
The Hot Water Dispenser will not switch
on, there is no response.
If the product is plugged in and switched on at the
socket but there is no power.
Solution
• Check your main fuse box has not tripped.
Reset the fuse if it has.
• Check the electrical socket with a product you know
is working, such as a lamp.
• Replace the fuse in the Hot Water Dispenser plug
(13amp fuse).
The Hot Water Dispenser is not
dispensing the correct amounts.
The pipes or Dispense Nozzles (6) may be blocked.
Solution
• Descale your Hot Water Dispenser (see page 10).
• Check there are no blockages in the Dispense
Nozzles (6). (WARNING - Water remaining in the
Nozzles may be HOT).
The Auto Dispense Icon is not lit
after heating, no water has been
dispensed..
The Auto Dispense feature is not enabled OR you are
trying to heat more than 600ml.
Solution
• Press the Dispense Button to dispense the water
that has just been heated.
KT131004 MUK REV1.indd 5 18/02/2015 10:34
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