What to do if my Motorola DCX700 Set-top boxes remote control does not work?
If your Motorola Set-top box remote control isn't working, make sure it's in STB mode and that there are no obstacles between the remote and the set-top box. Aim directly at the front panel, not the TV or VCR, and ensure you're not too far to the side. Press keys firmly and deliberately, one at a time. Also, check and replace the batteries if needed.
How to fix Motorola DCX700 that will not power on?
If your Motorola set-top box won't power on, it might be updating software; try again in a few minutes. Ensure the AC power cord is connected to both the set-top box and an AC outlet, and try unplugging and plugging it back in. If it's connected to a switched outlet, make sure that unit is powered on, or use an unswitched outlet if possible.
How to fix no video on Motorola DCX700?
If there is no video on the TV screen, first verify that the TV is on and set to the correct input source for the set-top box. Ensure the set-top box is powered on and tuned to an authorized cable channel. Check that all video cables and the coaxial cable are firmly connected. If connected to a home theater unit, ensure it is powered on and set to the correct input. For HDMI connections, try powering off both the TV and set-top box, waiting a second, and then powering them back on. If using HDTV, cycle through available output formats in the User Settings menu until a picture displays.
Why is there no audio on my Motorola Set-top boxes when viewing cable channels?
If you're not getting any audio when viewing cable channels on your Motorola set-top box, first check that the mute button on the remote or TV hasn't been pressed. If connected to a home theater receiver, ensure it's set to the correct input and isn't muted. Also, verify that you're using the correct audio cables and that they are firmly connected between the set-top box and your TV, receiver, or DVD player.
How to enable closed captions on Motorola Set-top boxes?
To enable closed captions on your Motorola set-top box, verify that closed captions are enabled in the User Settings menu on the set-top box. Also, check that closed captions are enabled on the TV. Keep in mind that closed captioning may not be available on all programs.
How to remove black bars on the sides of the picture on Motorola DCX700?
If you see black bars on the sides of the picture on your Motorola set-top box, especially on a widescreen TV, turn on the 4:3 OVERRIDE feature in the User Settings menu. Also, ensure the TV TYPE is set to 16:9 in the User Settings menu if you have a widescreen TV. Note that some HD programs are broadcast in pillar-box format, which includes black bars.
Why is there no audio from surround speakers connected to Motorola Set-top boxes?
If you're not getting audio from the center or surround speakers of your home theater receiver connected to the Motorola set-top box, remember that not all Dolby Digital programs feature full 5.1 surround sound. Verify that the S/PDIF cable is firmly connected to both the set-top box and receiver. Ensure the receiver is set to a surround sound mode like Dolby Digital or Dolby Pro Logic, and that it's configured to work with all connected speakers.
How to get rid of black bars above and below the picture on Motorola DCX700 Set-top boxes?
To eliminate black bars above and below the picture on your Motorola set-top box, turn on the 4:3 OVERRIDE feature in the User Settings menu. Alternatively, set the TV TYPE to 4:3 Pan-Scan.
Why are there black bars on all sides of the picture on Motorola DCX700 Set-top boxes?
If you're seeing black bars on all four sides of the picture on your Motorola set-top box, and you have a 4:3 TV, this may occur if the 4:3 OVERRIDE setting is OFF. Set 4:3 OVERRIDE to 480i or 480p to fill the screen, depending on your TV's capabilities. This can also happen on a 16:9 TV if the active video for an SD broadcast is in letterbox format.
What to do if colors do not appear correctly on Motorola Set-top boxes?
If the colors don't appear correctly on your Motorola set-top box, ensure that each signal is matched to the corresponding YPbPr connection on your TV.
General| Brand | Motorola |
|---|---|
| Model | DCX700 |
| Category | Set-top boxes |
| Language | English |
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