Maintenance and Troubleshooting 5 - 3
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
Mobile computer
removed from cradle
or unplugged from
host computer during
communication.
Replace the mobile computer in the cradle, or reattach the cable
and re-transmit.
Incorrect cable
configuration.
See the system administrator or refer to the MC3000 Integrator
Guide.
Communication
software was
incorrectly installed or
configured.
See the system administrator or refer to the MC3000 Integrator
Guide.
Mobile computer does
not emit sound.
Volume setting is low
or turned off.
Mobile computer may be a beeper only configuration or incorrect
setting is programmed into device.
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. This
period can be set from one to five minutes, in one-minute
intervals.
Battery is depleted. Recharge or replace the battery.
Battery is not inserted
properly.
Insert the battery properly. For more information see,
Install Main
Battery on page 1-5
.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
Touch screen not
calibrated correctly.
Re-calibrate the screen.
From the mobile computer, Demo window double-tap the Ctl
Panel icon and double-tap on Touch Calibrate. Follow the screen
prompts.
The system crashed. Warm boot the system. To perform a warm boot, see
Resetting
the Mobile Computer on page 2-28
.
A message appears
stating that the mobile
computer memory is
full.
Too many files stored
on the mobile
computer.
Delete unused memos and records. If necessary, save these
records on the host computer.
Too many
applications installed
on the mobile
computer.
Remove unused installed applications from the mobile computer
to recover memory.
Table 5-1 Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution
To Next Page
Loading...
