Possible Cause 2 
 
The RFID tag is unreadable. 
 
Solution 
 
Replace the tag. 
 
Possible Cause 3 
 
The RFID tag is out of range. 
 
Solution 
 
Lower the distance between the reader and tag. 
 
Possible Cause 4 
 
The RFID tag is not compatible with the reader. 
 
Solution 
 
Only RFID tags supplied or supported by WinWare should be used. 
 
Possible Cause 5 
 
Battery power is too low. 
 
Solution 
 
Recharge the battery. 
 
The scanner is not reading barcodes 
 
Possible Cause 1 
 
The barcode scanning application is not installed. 
 
Solution 
 
Contact WinWare support. 
 
Page 5 of 6 
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