When two SIMs are inserted, you see at the top of the home screen. If you see ,
troubleshoot the issue.
Fix a problem
If you’re having problems, try these troubleshooting steps:
• SIM card
• SD card
Manage dual SIMs
This information applies only to phones that support dual SIM cards and have both cards
inserted.
About dual SIMs
When two SIMs are inserted:
•
You see
at the top of the home screen. If you see , troubleshoot the issue.
• Both SIMs can make and receive calls and text messages.
• Only the
owner of the phone (not additional users or guests) can access dual SIM settings.
Set up SIMs
You can specify which SIM to use for mobile data, calls, and text messages:
1. Go to Settings > Network & internet > SIM cards.
2. Select options:
• Touch Mobile data and select a SIM.
• Touch Calls and either assign a SIM or touch Ask every time.
• Touch SMS and select a SIM.
You can also touch & hold
in quick settings to switch between SIMs for mobile data.
Set up phone 5
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