3. Turn your phone off and then on again.
4. Clear the app's cache.
Camera problems
Photo looks blurry
Wipe the lens clean with a soft, dry cloth and retake the photo.
If new photos still look blurry:
• Increase resolution (photo size
) in the Camera app. A smaller photo size results in lower
image quality.
• Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital
photo. If you use zoom during the shot itself, pixelation will be more evident.
• If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works
best for outdoor shots; the algorithm that stitches the images together isn’t optimized for
indoor, up-close shots.
Accidentally deleted photos
You can try to recover recently deleted photos.
If recovered, be sure to back up your photos to the cloud.
Can’t delete photo
If a photo or video you deleted comes back, check if it’s on your SD card. To delete it, use the
Files app. (If you don’t have this app, download a file manager app and use it to delete the
photo from your card.)
Or, remove your card from the phone and use a computer to delete photos from the card.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
1. Check for updates to the app.
2. Clear the app's cache.
3.
If the problem continues, open WhatsApp, touch
> Settings
> Help, and search for
information about your issue.
Fix a problem : App issues 212
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