5. Press the Power button to restart in Recovery mode.
6. Use the Volume buttons to scroll to Wipe data/factory reset, then press the Power button to select it.
7. Use Volume buttons to scroll to Factory data reset, then press the Power button to select it.
Allow several seconds for the reset to complete.
8. Use Volume buttons to scroll to Reboot system now, then press the Power button to select it.
Allow several minutes for the reboot to complete. If the phone doesn't finish rebooting, press & hold the Power
button until the screen turns dark, then release it to power up normally.
9. If you reset your phone because you suspect a third-party app is causing problems, when you set up the
phone again, be sure you don't copy all apps. Restore one app at a time and use the phone for a while. If the
phone has no issues, install the next app and retest.
Get more help
Issue Where to get help
Billing or cellular network issues Contact your carrier.
Learn to use an app
Open the app and touch or > Help.
Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options.
Fix a problem : Maintenance procedures 200
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