Find legal and product information 175
Fix a problem 176
Hardware issues 176
Phone is slow or unstable 176
Phone feels warm or hot 176
Phone won't turn on 177
Phone restarts or crashes 177
Screen is frozen or won't respond 178
SD card problems 178
Call and SIM issues 181
Problems making/receiving calls 181
Problems during calls 183
Battery issues 186
Charging problems 186
Battery drains too fast 186
Bluetooth, Wi-Fi, USB issues 187
Bluetooth problems 187
Wi-Fi problems 189
Can't transfer files or connect to computer 190
Account and sign-in issues 191
Forgot unlock code 191
Can't sign in to Google 191
Account sync issues 191
App issues 193
App or widget problems 193
Camera problems 194
Messaging problems 195
Gmail problems 197
Play Store problems 197
Maintenance procedures 198
Update Android software 198
Reset Wi-Fi, cellular data, and Bluetooth 198
Reset phone 199
Get more help 200
moto e7 plus viii
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