Motorola moto g7 PLUS

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Can't make/receive calls

Try these troubleshooting steps.

Fix a problem : Call and SIM issues 192

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Table of Contents3
Set up Phone10
Insert and Remove SIM and SD Cards10
Manage Dual Sims11
Add or Remove Accounts12
Set up Voicemail14
Set up Email14
Make It Yours16
Accessibility Settings17
Visual Assistance17
Hearing Assistance19
Dexterity Assistance20
Use Accessibility Shortcuts21
Learn the Basics23
Hardware Diagram23
About Your Home Screen24
About Your Lock Screen26
New to Android27
If this Is Your First Smartphone27
If You Had an Iphone29
About Your Google Account30
Status Bar Icons30
Phone Terms You Should Know35
Get Around38
Learn Gestures38
Use Navigation Bar39
View Notifications41
Use Voice Commands42
Use Quick Settings43
Wake or Put Screen to Sleep45
Adjust Volume46
Turn Torch on and off48
Work with Text49
Use Onscreen Keyboard49
Adjust Keyboard Vibrations50
Cut, Copy, Paste Text51
Use Voice Typing52
Fill in Forms Automatically52
Get Turn-By-Turn Directions53
Take Screenshots53
Personalise Your Phone55
Home Screen55
Change Wallpaper55
Customise Your Favourites Tray55
Add Widgets, Shortcuts or Folders56
Remove Widgets, Shortcuts or Folders59
Use Time and Weather Widget59
Remake Your Home Screen with Launchers61
Lock Screen62
Use a Screen Saver62
Set Screen Lock63
Add Message to Lock Screen65
Sounds66
Set Ringtones66
Avoid Interruptions with Do Not Disturb67
Silence Power-On Sound69
Stop Phone from Speaking70
Turn off Charging Sounds70
Apps71
About Your Apps71
Use Two Apps at Once75
Manage Your Apps77
Install or Update Apps77
Manage or Delete Apps79
Protect against Harmful Apps81
Pin Your Screen82
Search and Web Browser84
Search the Web84
Search Your Phone86
Use Camera to Scan and Search87
Browse Websites88
Text Messaging90
About Text and Multimedia Messages90
Read, Send, Manage Text Messages91
Add Attachments93
Save Attachments from Text Message94
Turn Group Messaging on or off94
Change Default Messaging App95
Control Notifications for Text Messages95
Change Text Message Reply to Incoming Calls95
Get Text Messages on Your Computer96
Email98
Read, Send, Manage Emails98
View Email Attachments100
Preview Inboxes from the Home Screen100
Add Email Signature101
Control Email Notifications101
Calendar App102
About the Calendar102
Find Calendar Events102
Create and Manage Events103
Control Notifications for Calendar Events104
Clock App105
Set Alarms105
Use Timer or Stopwatch106
Set Date and Time107
Moto App109
About the Moto App109
Shrink Screen for One-Handed Use109
Use Phone Hands-Free110
Preview Notifications When Screen Sleeps111
Calls, Contacts, Voicemail114
Phone Calls114
Answer Calls114
Make Calls115
During a Call117
Make Video Calls118
Make Conference Calls118
Block Calls and SMS118
Turn on Call Waiting120
View and Delete Call History121
Contacts123
Add Contacts123
Edit or Delete Contacts124
Star Your Favourite Contacts125
Sort Contacts125
Share Contacts126
Voicemail128
Use Voicemail128
Send All Calls from Contact to Voicemail129
Music130
Listen to the Radio130
Listen to Music131
Transfer Music Files133
Connect a MIDI Device134
Battery135
Charge Phone135
Extend Battery Life135
Use Battery Saver Mode137
Storage138
About Storage Options138
Manage Phone Storage138
Manage SD Card140
Find Downloaded Files141
Recover Recently Deleted Files141
Upload Music to Cloud142
Upload Photos and Videos142
Scan Documents and Make Copies143
Network and Internet145
Connect with Wi-Fi145
Use Aeroplane Mode146
Control Data Usage146
Share Your Internet Connection148
Connect to Vpns151
Connected Devices152
Connect with Bluetooth152
Tap & Pay with NFC154
Share or Receive with NFC155
Cast Your Screen to TV156
Transfer Files between Phone and Computer (USB)157
Print from Your Phone158
About Wireless Sharing160
Other Settings Apps & Notifications163
Change App Settings163
Manage Notifications164
Display167
Stop Automatic Rotation167
Adjust Screen Colours at Night167
Adjust Screen Brightness168
Change Font and Display Size168
Change Background Colour168
Change Screen Timeout168
Security & Location170
About Security170
Protect against Harmful Apps171
Set up Lost Phone Features171
Lock and Unlock Phone172
Set Screen Lock172
Unlock with Trusted Devices174
Unlock with Your Face175
Unlock at Trusted Places176
Keep Phone Unlocked While It's on You177
Unlock with Voice Commands178
Use Fingerprint Security179
Use Location Services181
Lock SIM Card182
Accounts183
Add or Remove Accounts183
Sync Accounts and Apps184
Manage Your Personal Information185
System187
Set up Emergency Information187
Record Your IMEI Number187
Find Legal and Product Information187
Use Multiple Languages188
Users and Guests189
Share Your Phone189
Add, Modify and Remove Users190
Add or Delete a Guest191
Fix a Problem192
Hardware Issues192
Phone Is Slow or Unstable192
Phone Feels Warm or Hot192
Phone Won't Turn on193
Phone Restarts or Crashes194
Screen Is Frozen or Won't Respond195
Call and SIM Issues196
Problems Making/Receiving Calls196
Problems During Calls198
Battery Issues202
Charging Problems202
Battery Drains too Fast202
Bluetooth, Wi-Fi, USB Issues204
Bluetooth Problems204
Wi-Fi Problems206
Can't Transfer Files or Connect to Computer207
Account and Sign-In Issues209
Forgot the Unlock Code209
Can't Sign in to Google209
Account Sync Issues209
App Issues211
App or Widget Problems211
Messaging Problems212
Camera Problems214
Maintenance Procedures216
Update Android Software216
Reset Wi-Fi, Mobile Data and Bluetooth216
Reset Phone217
See more Help219

Motorola moto g7 PLUS - Page 201

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