48
English
Fault
Check if the radio or the stand-alone battery is inserted correctly.
Check for contact contamination or corrosion:
• Remove the radio or stand-alone battery from the charger.
• Verify that the battery is an authorized Motorola Solutions
battery listed in Table 5. Other batteries may not charge.
• Inspect the charging contacts on the battery for contamination or
corrosion. Clean the charging contacts using a dry cloth.
• Inspect the charging contacts in the charger pocket for
contamination or corrosion. If contamination or corrosion are
found, remove power from the charger and clean the charging
contacts using a dry cloth.
Try replacing the battery. If the fault no longer exists, then take the
faulted battery out of service.
If the fault persists with the replacement battery, take the charger
out of service.
• Charger display
shows the
following when
the battery is
thought to be an
authorized
Motorola
Solutions battery:
UNKNOWN
BATTERY
or
• Charger display
shows the
following when
preparing an
authorized
Motorola
Solutions Lithium-
ion battery for
shipment:
CANNOT DISCHARGE
FOR LI SHIPMENT
Remove the radio or stand-alone battery from the charger.
Verify that the battery is an authorized Motorola Solutions battery
listed in Table 5. Other batteries may not charge. If the battery is
an authorized Motorola Solutions battery, then:
• Inspect the charging contacts on the battery for contamination or
corrosion. If contamination or corrosion are found, remove
power from the charger, and clean the charging contacts using
a dry cloth.
• Reinsert the authorized Motorola Solutions radio or
stand-alone battery.
Table 22: Troubleshooting (Cont.)
Problem What to do...
MN003555A01.book Page 48 Wednesday, February 14, 2018 2:40 PM
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