Motorola T190 - Page 98

Problems and Solutions
98
SIM card
error
• SIM card is out of order. Send it to your network
operator for test.
• SIM card is not inserted
properly.
Insert SIM card correctly.
• SIM card contacts are
dirty.
Clean the SIM card contacts
using a soft, dry cloth.
Unable to
connect to
the network
• SIM card is invalid. Contact your network
operator.
• You are away from the
GSM service area.
Check the service area with
your network operator.
• Poor signal. Move to another place
where signal can be
received properly.
Unable to
send a
message
• Your network service
provider doesn't support
this service.
Contact your network
operator.
Unable to
make a call
• You have activated fixed
dial function.
Cancel fixed dial function.
Wrong PIN
• You have entered a
wrong PIN three times in
a row.
Contact your network
operator, or use the PUK
code of the SIM card if
provided by your network
operator.
Unable to
charge the
battery
• The battery or charger is
out of order.
Contact your dealer.
• The phone temperature
goes under 5°C or above
40°C.
Change the charging
environment.
• Poor connection. Check if all connectors are
connected properly.
Unable to
input data
into the
Phone Book
• The Phone Book memory
is full.
Delete some data from the
Phone Book.
Problem Possible cause Solution
CompleteVersion.book Page 98 Friday, October 26, 2001 4:45 PM