Moxee Tablet User Manual 27
If device hangs or freezes
Restart the device: If your device freezes or hangs,
you may need to turn the device o and then turn on
again.
Reset the device: If restart the device does not solve
your problem, please do a factory data reset.
On the settings screen, tap System > Reset options >
Erase all data (factory reset).
This method resets all settings for the device and
deletes data. Before factory reset device, make sure
to back up copies of all-important data stored in the
device.
If you registered a Google Account to the device,
you must sign into the same Google Account after
resetting the device.
Device can’t be detected by others via Bluetooth
• Make sure the Bluetooth wireless feature is
activated on your device.
• Make sure the Bluetooth wireless feature is
activated on the device you wish to connect to.
• Make sure your device and the other Bluetooth
device are within the Bluetooth detection range.
Can’t connect my device to my computer
• Make sure the USB cable you are using is
compatible with your device.
• Make sure you have the proper driver installed and
updated on your computer.
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