MPM MPM-45-IM-07 - Troubleshooting; Common Hob Problems and Solutions

HINTS AND TIPS
Problem Possible causes What to do
The induction hob cannot be
turned on.
No power.
Make sure the induction hob is connected to the power
supply and that it is switched on.
Check whether there is a power outage in your home
or area. If you’ve checked everything and the problem
persists, call a qualied technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section ‘Using your induction
cooktop’ for instructions.
The touch controls are dicult
to operate.
There may be a slight lm of water over the
controls or you may be using the tip of your
nger when touching the controls.
Make sure the touch control area is dry and use the ball
of your nger when touching the controls.
The glass is being scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or cleaning
products being used.
Use cookware with at and smooth bases. See ‘Choosing
the right cookware’.
See ‘Care and cleaning’.
Some pans make crackling or
clicking noises.
This may be caused by the construction of
your cookware (layers of dierent metals
vibrating dierently).
This is normal for cookware and does not indicate a fault.
The induction hob makes a low
humming noise when used on
a high heat setting.
This is caused by the technology
of induction cooking.
This is normal, but the noise should quieten down or
disappear completely when you decrease the heat
setting.
Fan noise coming from the
induction hob.
A cooling fan built into your induction hob
has come on to prevent the electronics
from overheating. It may continue to run
even after you’ve turned the induction
hob o.
This is normal and needs no action. Do not switch the
power to the induction hob o at the wall while the fan
is running.
Pans do not become hot and
appears in the display.
The induction hob cannot detect the pan
because it is not suitable for induction
cooking.
The induction hob cannot detect the pan
because it is too small for the cooking zone
or not properly centered on it.
Use cookware suitable for induction cooking. See section
‘Choosing the right cookware’.
Centre the pan and make sure that its base matches the
size of the cooking zone.
The induction hob or a cooking
zone has turned itself o
unexpectedly, a tone sounds
and an error code is displayed
(typically alternating with one
or two digits in the cooking
timer display).
Technical fault.
Please note down the error letters and numbers, switch
the power to the induction hob o at the wall, and
contact a qualied technician.
47
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MPM-45-IM-07, MPM-60-IM-04, MPM-60-IM-05_instrukcja_v03.indd 47MPM-45-IM-07, MPM-60-IM-04, MPM-60-IM-05_instrukcja_v03.indd 47 30.03.2020 10:1930.03.2020 10:19