mspa Tekapo User Manual

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®

www.the-mspa.com

Owner’s Manual

Due to MSpa's continuous product improvement process, MSpa reserves the right to change the specifications and appearance of its

products, which may result in updates to the instruction manual without prior notice.

C-TE041/061

C-OM061

Tekapo

Ottoman

C-BE041/061

C-ST061

Bergen

Starry

PLEASE DO NOT RETURN THE PRODUCT TO THE STORE

QUESTIONS? PROBLEMS?MISSING PARTS?

For FAQ, Manuals, Videos or Spare Parts, please visit

www.the-mspa.com/support

EN

Table of Contents

Questions and Answers:

A
andrew08Aug 14, 2025
Why is my MSpa Hot Tub not heating properly?
- P
  Patricia GibsonAug 14, 2025
  If your MSpa Hot Tub isn't heating properly, there might be several reasons. First, check if the temperature is set too low and increase it. Another common cause is a dirty filter cartridge, which should be cleaned or replaced. Ensure the water level reaches at least the minimum line. If these steps don't resolve the issue, the heater may have failed, requiring professional assistance. Also, make sure that the filter pump is working. Finally, try to reset the heater if the temperature protection switch tripped off.
B
Brandon MunozAug 17, 2025
How to clean the water in my MSpa Hot Tub?
- C
  Cody KellyAug 17, 2025
  If the water in your MSpa Hot Tub isn't clean, it could be due to several factors. The water may have been used for an extended period, so try changing the water. Insufficient filtering time could also be the cause, so extend the filtration time. A dirty filter cartridge can also lead to unclean water, so clean or replace the filter cartridge. Improper water maintenance may also be the reason, so refer to the chemical manufacturer’s instructions.
R
Russell MooreAug 21, 2025
How to fix no display on the control panel of my MSpa Hot Tub?
- S
  shuffmanAug 21, 2025
  If there is no display on the control panel of your MSpa Hot Tub, first check for a power socket failure and change or repair the socket. If that's not the issue, the PRCD might be off; reset it by following the PRCD Testing section. If pressing the Reset button doesn't display anything, or if the PRCD is broken, contact the MSpa Service Center.
P
phelpsashleyAug 25, 2025
What to do if the filter pump on my mspa Tekapo Hot Tub doesn't work?
- J
  Jennifer HuntAug 25, 2025
  If the filter pump on your MSpa Hot Tub isn't working, the filter cartridge might be clogged by dirt or other objects. Clean or replace the filter cartridge. If the problem persists, there may be a filter system failure, and you should contact the MSpa Service Center.
D
Daniel RiversAug 28, 2025
Why doesn't the bubble air blower work on my mspa Tekapo?
- J
  John KirkAug 28, 2025
  If the bubble air blower on your MSpa Hot Tub isn't working, it might be due to the auto-off function, which activates after 10 minutes. Wait for 10 minutes and then turn on the Bubble button again. Also, check if the inflation knob is in the position; if so, turn it to the position and try turning on the bubble button again. If neither of these solutions works, the internal parts may be damaged, and you should contact the MSpa Service Center.
G
Gregory LongSep 2, 2025
What to do if my mspa Tekapo Hot Tub is leaking?
- J
  John MurilloSep 2, 2025
  If your MSpa Hot Tub is leaking, there are a few potential causes. Check if the spa in&outlet connection is securely tight and tighten it if necessary. Ensure the drainage valve is completely closed. If the spa is still leaking after these steps, contact the MSpa Service Center. If the water leaks from the spa pool body, you can repair the leaking hole/split with the repair kit material.
M
Mike PerezSep 5, 2025
Why is my mspa Tekapo losing air?
- D
  Dana BergSep 5, 2025
  If your MSpa Hot Tub is losing air, the air valve might be loose. Inflate the spa until the Yellow section of the manometer is pushed out and ensure the valve is screwed tightly, replacing it if necessary. Also, inspect the spa tub for holes or splits. To find a leak, fill a squirt bottle with soapy water and spray it on the seams; small bubbles will appear where there's a leak. Clean and dry the leaking area before applying the repair patch supplied with your spa.
G
Gabrielle JohnsonSep 9, 2025
What causes an mspa Tekapo Hot Tub to be in an abnormal shape?
- S
  samantha76Sep 9, 2025
  If your MSpa Hot Tub tub is in an abnormal shape, it could be due to extra air pressure caused by strong sunlight. Check the air pressure and release air if necessary. During hot weather, it is advisable to check whether some air should be released to avoid any possible damage to the spa pool.

mspa Tekapo Specifications

General

Heater	1500W
Filter Pump	Yes
Voltage	220-240V
Seating Capacity	6
Water Capacity	930 liters
Control System Voltage	220-240V
Included Accessories	Filter cartridge, inflation hose, digital lock
Material	6-layer Reinforced PVC with Rhino-Tech Material
Heat Increasing Rate	1.5-2°C per hour

Summary

Safety Precautions

Specifications

Product Overview

First Use and Setup Preparation

Site Preparation and Requirements

Guidelines for choosing a suitable installation site for the spa.

PRCD Testing

Instructions for testing the Portable Residual Current Device for safety.

Spa Set-Up

Inflating the Spa Tub Wall

Guide on how to inflate the spa tub using the control unit.

Controller Operation

Installing the Filter Cartridge

Filling the Spa with Water

Instructions on how to fill the spa tub with water correctly.

Heating the Water

Guidance on how to operate the heater to warm the spa water.

Water Maintenance and Chemicals

Filter Cartridge Maintenance

Spa Water

Drainage, Cleaning and Storage

Spa Drainage

Troubleshooting

Error Code Chart

Explains error codes displayed on the control panel and their solutions.

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