CONTENTS
Driver Installation ...................................................................................................... 1
Mac Driver ................................................................................................................................. 1
Windows Driver ......................................................................................................................... 3
Printing Issue ............................................................................................................. 4
Label Issue ............................................................................................................. 4
1. Q: Why is my shipping label not completely printed? Too small or only part of it? .............. 4
2. Q:Why I printed blank labels? ............................................................................................. 6
3. Q: Why is the label stuck in the position where the barcode is printed? ................................ 6
4. Q: Why does the printer out a lot of blank paper after one successful print?/ Why can't I print
continuously？ ........................................................................................................................... 7
Print Quality Issue.................................................................................................. 8
5. Q: why my labels are not sharp / dark？ .............................................................................. 8
6. Q: Why are there some white spots in the printed labels? ..................................................... 9
Other Issue ........................................................................................................... 10
7. Q: Why does the printer show a red light? ......................................................................... 10
8. Q:Why does the printer keep beeping?............................................................................... 11
Platform（Online store） Setup ............................................................................ 12
Tips and Tricks ......................................................................................................... 12
1. Q:How to create new customized label size？ ................................................................... 12
2. Q:How to print label in non 4x6 inches size, like USPS and Amazon ASIN labels? ........... 14
3. Q:How to print self-test label? ........................................................................................... 14
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