N'Finity 3000 - Water Leakage Issues; Cooling Performance Issues; Humidity and Compressor Cycling

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TROUBLESHOOTING GUIDE
Unit leaks water
Possible cause Solution
Unit is not level Unit should be level in wall to prevent leakage
Drain line clogged or kinked Check drain line to make sure water can ow freely
Drain is clogged, preventing water from escaping 1. Disconnect exterior drain line and clear it out; run provided drain line
brush through the drain port and into the interior drain line.
2. Open access port and, using a flashlight, check drain line for blockage;
drop a pan tab into the drip tray to prevent further blockages.
Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing excess condensation Melt ice with blow drier. Soak up with a towel.
Unit runs but does not cool
Possible cause Solution
Lack of air ow/heat exhaust (outer room) Make sure fans are unobstructed; clean evaporator if necessary
Fans run but compressor does not Compressor may have overheated. Shut unit o for 1 hour to allow compres-
sor to cool. Turn back on and check for cooler air ow out. If compressor runs,
check for and clean condenser coil as possible cause of compressor overheat-
ing. If problem repeats, call Technical Support 1-800-648-6058
Unit undersized Order correctly sized unit
Evaporator fan runs but compressor does not
Possible cause Solution
Compressor and/or starting components faulty Call Technical Support at 1-800-648-6058
Fans run but compressor does not Compressor may have overheated. Shut unit o for 1 hour to allow compres-
sor to cool. Turn back on and check for cooler air ow out. If compressor runs,
check for and clean condenser coil as possible cause of compressor overheat-
ing. If problem repeats, call Technical Support.
Compressor runs; evaporator fan does not
Possible cause Solution
Faulty fan motor Call Technical Support at 1-800-648-6058
Faulty fan relay Call Technical Support at 1-800-648-6058
Compressor short cycles
Possible cause Solution
Compressor and /or starting components faulty Call Technical Support at 1-800-648-6058
Humidity in cellar is too high
Possible cause Solution
Cellar vapor barrier not sucient Install proper vapor barrier