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Napoleon Entice 36 Series - User Manual

Napoleon Entice 36 Series
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FRENCH
PG. 39
W415-2782 / B / 07.20.20
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleon.com • hearth@napoleon.com
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
ammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
(NEFL50CFH Illustrated)
NEFL36CFH / NEFL42CFH / NEFL50CFH / NEFL60CFH / NEFL72CFH / NEFL100CFH
SERIENNUMMER VOM KARTON AUFBRINGEN
Seriennr.
MODELL-NR.
BRENG HET SERIENUMMER VAN DE DOOS AAN
Serienr.
MODELNR.
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 2021
TITLE: LABEL, BATTERY WARNING PART #: W385-2221
REVISION: DATE:06.06.17_X.L.
MAX SIZE: 9" X 3"
MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM
LETTERING: BLACK LETTERING ON WHITE BACKGROUND. FONT SIZE TO BE MIN. 8 POINT ARIAL (2mm),
BOLD FACE AND UPPER CASE.
TEMPERATURE RATING MINIMUM 79°C (175°F) RATING
WARNING!
AVERTISSEMENT!
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
- SWALLOWING MAY LEAD TO SERIOUS INJURY IN AS LITTLE AS 2 HOURS
OR DEATH, DUE TO CHEMICAL BURNS AND POTENTIAL PERFORATION OF
THE OESOPHAGUS.
- IF YOU SUSPECT YOUR CHILD HAS SWALLOWED OR INSERTED A
BUTTON BATTERY, IMMEDIATELY SEEK URGENT MEDICAL ASSISTANCE.
- EXAMINE DEVICES AND MAKE SURE THE BATTERY COMPARTMENT IS
CORRECTLY SECURED, E.G. THAT THE SCREW OR OTHER MECHANICAL
FASTENER IS TIGHTENED. DO NOT USE IF COMPARTMENT IS NOT
SECURE.
- DISPOSE OF USED BUTTON BATTERIES IMMEDIATELY AND SAFELY. FLAT
BATTERIES CAN STILL BE DANGEROUS.
- TELL OTHERS ABOUT THE RISK ASSOCIATED WITH BUTTON BATTERIES
AND HOW TO KEEP THEIR CHILDREN SAFE.
AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES
ENFANTS
- L'INGESTION PEUT ENTRAÎNER DES BLESSURES GRAVES DANS MOINS DE 2
HEURES OU LA MORT, EN RAISON DES BRÛLURES CHIMIQUES ET DE LA PERFO-
RATION POTENTIELLE DE L'ŒSOPHAGE.
- SI VOUS PENSEZ QUE VOTRE ENFANT A AVALÉ OU INSÉRÉ UNE BATTERIE
BOUTON, CONSULTEZ IMMÉDIATEMENT UNE ASSISTANCE MÉDICALE URGENTE.
- EXAMINEZ LES APPAREILS ET ASSUREZ-VOUS QUE LE COMPARTIMENT DE LA
BATTERIE EST BIEN FIXÉ, PAR EX. QUE LA VIS OU AUTRE ATTACHE MÉCANIQUE
EST SERRÉE. NE PAS UTILISER SI LE COMPARTIMENT N'EST PAS SÉCURISÉ.
- ÉLIMINER LES PILES BOUTON UTILISÉES IMMÉDIATEMENT ET EN TOUTE
SÉCURITÉ. LES PILES PLATES PEUVENT ENCORE ÊTRE DANGEREUSES.
- RENSEIGNEZ-VOUS SUR LE RISQUE ASSOCIÉ AUX BATTERIES À BOUTON ET LA
FAÇON DE GARDER LEURS ENFANTS EN SÉCURITÉ.
W385-2221
This appliance has a remote that requires button
batteries that are hazardous to young children.
Entice 36 / 42 / 50 / 60 / 72 / 100 Series

Questions and Answers

  • C
    Christina GravesSep 4, 2025
    Why is no warm air coming out of my Napoleon Entice 36 Indoor Fireplace?
    • J
      John PerezSep 4, 2025
      If no warm air is coming out of your Napoleon Indoor Fireplace, consider the following: * The heater setting may not be selected. * The heater might be locked out. * If set to room temperature, the room temperature might be higher than the appliance setting, requiring a reset of the temperature setting. * The appliance may have overheated, tripping the safety thermal switch; unplug the power or turn off the circuit breaker and allow the appliance to cool for 15 minutes. * There may be an issue with the blower or heater; inspect and replace if necessary.
  • I
    Isaiah RobinsonSep 18, 2025
    What to do if the flame does not move on my Napoleon Entice 36 Indoor Fireplace?
    • G
      Gabrielle OrtizSep 18, 2025
      If the flame does not move on your Napoleon Indoor Fireplace, the motor may be stalled or malfunctioning. Try cycling the power on and off. If the problem persists, consult your dealer.
  • M
    Michael CooperSep 16, 2025
    Why is the ember bed on my Napoleon Entice 36 Indoor Fireplace not glowing or dimming?
    • L
      Lisa DixonSep 16, 2025
      If the ember bed on your Napoleon Indoor Fireplace is not glowing or is dimming, it could be due to: * Brightness not being selected. * An issue with the ember bed LEDs, requiring inspection and replacement if necessary. * An issue with the main PCB board, requiring inspection and replacement if necessary.
  • M
    Michael ThompsonSep 14, 2025
    What causes a Napoleon Entice 36 Indoor Fireplace to return to default settings?
    • J
      Jacob CampbellSep 14, 2025
      A Napoleon Indoor Fireplace may return to default settings due to a power failure. If this occurs, reprogram the appliance to its original settings. Note that this may not be applicable to all appliances.
  • S
    Susan GallagherSep 12, 2025
    Why is the flame on my Napoleon Entice 36 Indoor Fireplace dim or not visible?
    • L
      Lindsay HancockSep 13, 2025
      If the flame on your Napoleon Indoor Fireplace is dim or not visible, it may be due to: * Flame brightness not being selected. * An issue with the flame LEDs, requiring inspection and replacement if necessary. * An issue with the main PCB board, requiring inspection and replacement if necessary.
  • B
    Billy RodriguezSep 12, 2025
    What to do if my Napoleon Indoor Fireplace appliance will not come on?
    • P
      Phillip OneillSep 12, 2025
      If your Napoleon Indoor Fireplace won't turn on, check the following: * Ensure the appliance is plugged into an electrical outlet. If not, plug it in. * If hardwired, consult the “hard-wiring installation” section to ensure the connections are correct.
  • E
    emilywilliamsSep 9, 2025
    Why is my Napoleon Indoor Fireplace heater shutting off?
    • J
      John SalazarSep 9, 2025
      Your Napoleon Indoor Fireplace heater has a built-in thermostat, so it will shut off automatically once the pre-set temperature is reached. It will also turn on automatically if the room temperature drops below the pre-set temperature.
  • P
    Patricia RichmondSep 7, 2025
    How to fix a Napoleon Indoor Fireplace remote control that is not working?
    • A
      Austin JacksonSep 7, 2025
      If your Napoleon Indoor Fireplace remote control isn't working, try these steps: * Replace the batteries in the remote control. * Ensure the remote receiver is not blocked. If it's still not working, replace the control panel.
  • J
    Jacqueline EnglishSep 5, 2025
    What to do if the LED on my Napoleon Entice 36 Indoor Fireplace is flashing 'OH'?
    • J
      jessicabarnesSep 5, 2025
      If the LED on your Napoleon Indoor Fireplace is flashing “OH”, it indicates that the appliance has overheated and the safety thermal switch has tripped. To resolve this, unplug the power or turn off the circuit breaker. Allow the appliance to cool for 15 minutes, then plug the power back in or turn the breaker on.
  • R
    Richard GreenAug 20, 2025
    What to do if my Napoleon Entice 36 Indoor Fireplace won't turn on?
    • M
      Michael CrawfordAug 21, 2025
      If your Napoleon Indoor Fireplace doesn't turn on, there are several things you can check: * Ensure the appliance is plugged into an electrical outlet. * Check and reset the house circuit breaker. * Allow the appliance to cool for 15 minutes, in case it has overheated and the safety thermal switch has tripped, then plug it in again or turn the breaker on. * Inspect and replace the fuse if it has blown. * Inspect the circuit board and replace it if there is an issue. * If there was a power failure, re-program the appliance to its original settings (if applicable).

Summary

Safety Information

Fire or Explosion Hazard Warning

Warning about fire or explosion risk due to non-compliance with instructions, leading to property damage or injury.

Remote Control Battery Hazard

Warning that remote control button batteries are hazardous to young children if swallowed.

Appliance Placement

Grounding the Appliance

Instructions and methods for correctly grounding the electric appliance for safety.

Installation

Minimum Clearance to Combustibles

Specifies minimum clearance distances required from combustible materials for safe installation.

Framing

Details on creating the necessary framing for wall-mounted or recessed installations.

Wall Mount Installation

Step-by-step guide for mounting the appliance directly onto a wall.

Recessed Installation

General instructions for recessing the appliance into a wall.

Partially Recessed Installation

Specific steps for performing a partial recess installation of the appliance.

Fully Recessed Installation

Specific steps for performing a full recess installation of the appliance into the wall.

Electrical Information

Hard-Wiring Installation

Instructions for directly wiring the appliance to the household electrical system by a qualified electrician.

Operating Instructions

Maintenance

Replacement Parts

Troubleshooting

Napoleon Entice 36 Series Specifications

General IconGeneral
BrandNapoleon
ModelEntice 36 Series
CategoryIndoor Fireplace
LanguageEnglish

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