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Napoleon Ascent X 36 - User Manual

Napoleon Ascent X 36
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FRENCH
PG. 25
W415-1853 / A / 08.17.18
Ascent X™ Series
(GX42 illustrated)
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or the supplier.
WARNING
!
ENGLISH
For indoor use only
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
OWNER’S MANUAL
SAFETY INFORMATION
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleonappliances.com • hearth@napoleonproducts.com
GX42 Only GX36-1 & GX70-1

Table of Contents

Other manuals for Napoleon Ascent X 36

Preview: Installation Manual
Installation Manual148 pages

Questions and Answers

  • Y
    ysmithNov 27, 2025
    What to do if pilot burning but no gas to main burner in Napoleon Ascent X 36?
    • M
      Mitchell PaceNov 27, 2025
      If the pilot is burning but no gas is going to the main burner on your Napoleon Indoor Fireplace, even with the gas knob on ‘HI’ and the wall switch/thermostat on, you should first purge the gas line. Check if you're out of propane. If not, turn up the pilot flame, and check the thermocouple for shorts or faults by loosening and tightening it, cleaning the connection to the valve. If problems persist, replace the thermocouple or valve. Test the thermostat/switch by using a jumper wire across the terminals. Check the wall switch wiring for defects. Clear any blockage in the main burner orifice. Replace the valve if faulty. Ensure the gas piping isn't undersized by observing the pilot flame when other appliances ignite. Check if the supply piping size is to code and correct any undersized pi...
  • C
    Christine JohnsonAug 23, 2025
    Why do I smell exhaust fumes from my Napoleon Indoor Fireplace and get headaches?
    • L
      Lauren MooreAug 23, 2025
      If you smell exhaust fumes or experience headaches while using your Napoleon Indoor Fireplace, it could be due to the appliance spilling. Check all seals to ensure they are intact. Also, ensure that exhaust isn't re-entering the room through an open door or window.
  • T
    Travis GordonAug 25, 2025
    What to do if pilot lights, but burner will not turn on in Napoleon Ascent X 36?
    • K
      Katherine FrankAug 26, 2025
      If the pilot light is on but the burner won't turn on in your Napoleon Indoor Fireplace, inspect all wires to ensure they have good, tight connections and are installed exactly as specified. Also, inspect the wiring harness and verify that it is tightly connected to the module and that all wires are connected in the right order. Refer to the 'WIRING DIAGRAM' section for guidance.
  • J
    Jonathan BooneAug 27, 2025
    Why does the main burner go out but pilot stays on in Napoleon Indoor Fireplace?
    • B
      Brad AndersonAug 27, 2025
      If the main burner goes out but the pilot stays on in your Napoleon Indoor Fireplace, first, try turning up the pilot flame, as it might not be large enough or engulfing the thermopile. If that doesn't work, consider replacing the pilot assembly. Also, check the thermopile connection to the valve, clean it, and reconnect it. If the problem persists, the thermopile or valve may need replacement.
  • D
    Dennis WelchAug 27, 2025
    How to fix a Napoleon Ascent X 36 when the pilot will not light?
    • M
      Michael NunezAug 27, 2025
      If the pilot light will not light on your Napoleon Indoor Fireplace, verify the sensor and ignitor wires are correctly connected to the module, ensuring they are not reversed. Check for any loose connections, electrical shorts, or grounding to metal objects. If these steps don't resolve the issue, turn the ON/OFF switch to “OFF,” remove the igniter wire, and test the ignitor terminal for a spark. Also, ensure the spark gap is 1/8” (3.2mm) and that the transformer is correctly installed and providing between 6.2 and 7.0 volts A.C. If power is off, check the batteries. Remove and reinstall the wiring harness, troubleshoot with a simple ON/OFF switch, and ensure the valve and pilot assemblies are properly grounded.
  • C
    chavezwilliamSep 18, 2025
    What to do if my Napoleon Ascent X 36 flame is blue, lazy, and transparent?
    • F
      Frank WilliamsSep 18, 2025
      If the flame is blue, lazy, and transparent, there may be a blockage in the vent. Remove the blockage. In really cold conditions, ice buildup may occur on the terminal and should be removed as required.
  • K
    Karen FernandezSep 14, 2025
    How to fix error with synchronizing Napoleon Ascent X 36 Indoor Fireplace?
    • A
      angelamarksSep 15, 2025
      To fix an error with synchronizing, reset the battery holder (including switch) and remote control.
  • M
    michael97Sep 16, 2025
    What to do if the pilot will not light and makes noise with no spark at the pilot burner on my Napoleon Indoor Fireplace?
    • K
      krista75Sep 16, 2025
      If the pilot won't light, makes noise with no spark at pilot burner, and there is no signal from the remote with no pilot ignition, reprogram the receiver code. If the battery holder (including switch) is in the “off” position but the burner comes on, replace the battery holder (including switch), if applicable.
  • A
    Amanda BallardSep 7, 2025
    Why won't my Napoleon Ascent X 36 perform any functions?
    • A
      Amy JonesSep 7, 2025
      If your appliance isn’t performing any functions, there could be a few reasons: 1. Check the breaker to ensure it’s in the “on” position. 2. If equipped, verify that the 3-position switch on the battery holder is in the remote position (middle). 3. Check the battery power and battery orientation in the battery holder and remote control.
  • A
    Alicia MossSep 4, 2025
    What causes white or grey film to form on my Napoleon Ascent X 36?
    • A
      Anthony CarpenterSep 4, 2025
      If a white or grey film forms on your Napoleon Indoor Fireplace, it's likely sulphur from the fuel being deposited on the glass, logs, or combustion chamber surfaces. Clean the glass regularly, referring to the 'CARE OF GLASS' section, and remember not to clean the glass when it's hot, as deposits may permanently mark the glass if not cleaned off regularly.

Napoleon Ascent X 36 Specifications

General IconGeneral
BrandNapoleon
ModelAscent X 36
CategoryIndoor Fireplace
LanguageEnglish

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