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Napoleon ASCENT SERIES - User Manual

Napoleon ASCENT SERIES
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FRENCH
PG. 35
W415-2165 / G / 08.15.18
ADD MANUAL TITLE
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone 1 (866) 820-8686 • www.napoleonfi replaces.com • hearth@napoleonproducts.com
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 1278
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
Product Name / Code
(MUST use title from Price Book)
(IF MULTIPLE, _____ ILLUSTRATED)
MULTIPLE PRODUCT CODES (LEAVE BLANK IF N/A)
ADD PRODUCT IMAGE
ADD BUTTON BATTERY WARNING IF APPLICABLE
CSA /
INTERTEK
LOGO
SAFETY INFORMATION
- Do not store or use gasoline or other
ammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fi re or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
FOR INDOOR USE ONLY
IF INSTALLATION + OPERATION, ADD SERIAL
NUMBER LABEL HERE
IF SEPARATE MANUALS, ADD “PLACE
BARCODE LABEL ON THE OWNER’S MANUAL”
INSTALLATION AND
OPERATION MANUAL
Ascent™ Electric Series
(NEFB33H Illustrated)
NEFB33H / NEFB40H
TITLE: LABEL, BATTERY WARNING PART #: W385-2221
REVISION: DATE:06.06.17_X.L.
MAX SIZE: 9" X 3"
MATERIAL: CLASS IIIA-2 PERMANENT LEXAN ADHESIVE LABEL, MINIMUM THICKNESS 0.1MM
LETTERING: BLACK LETTERING ON WHITE BACKGROUND. FONT SIZE TO BE MIN. 8 POINT ARIAL (2mm),
BOLD FACE AND UPPER CASE.
TEMPERATURE RATING MINIMUM 79°C (175°F) RATING
WARNING!
AVERTISSEMENT!
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN
- SWALLOWING MAY LEAD TO SERIOUS INJURY IN AS LITTLE AS 2 HOURS
OR DEATH, DUE TO CHEMICAL BURNS AND POTENTIAL PERFORATION OF
THE OESOPHAGUS.
- IF YOU SUSPECT YOUR CHILD HAS SWALLOWED OR INSERTED A
BUTTON BATTERY, IMMEDIATELY SEEK URGENT MEDICAL ASSISTANCE.
- EXAMINE DEVICES AND MAKE SURE THE BATTERY COMPARTMENT IS
CORRECTLY SECURED, E.G. THAT THE SCREW OR OTHER MECHANICAL
FASTENER IS TIGHTENED. DO NOT USE IF COMPARTMENT IS NOT
SECURE.
- DISPOSE OF USED BUTTON BATTERIES IMMEDIATELY AND SAFELY. FLAT
BATTERIES CAN STILL BE DANGEROUS.
- TELL OTHERS ABOUT THE RISK ASSOCIATED WITH BUTTON BATTERIES
AND HOW TO KEEP THEIR CHILDREN SAFE.
AVERTISSEMENT - GARDER LES BATTERIES DE LA PORTÉE DES
ENFANTS
- L'INGESTION PEUT ENTRAÎNER DES BLESSURES GRAVES DANS MOINS DE 2
HEURES OU LA MORT, EN RAISON DES BRÛLURES CHIMIQUES ET DE LA PERFO-
RATION POTENTIELLE DE L'ŒSOPHAGE.
- SI VOUS PENSEZ QUE VOTRE ENFANT A AVALÉ OU INSÉRÉ UNE BATTERIE
BOUTON, CONSULTEZ IMMÉDIATEMENT UNE ASSISTANCE MÉDICALE URGENTE.
- EXAMINEZ LES APPAREILS ET ASSUREZ-VOUS QUE LE COMPARTIMENT DE LA
BATTERIE EST BIEN FIXÉ, PAR EX. QUE LA VIS OU AUTRE ATTACHE MÉCANIQUE
EST SERRÉE. NE PAS UTILISER SI LE COMPARTIMENT N'EST PAS SÉCURISÉ.
- ÉLIMINER LES PILES BOUTON UTILISÉES IMMÉDIATEMENT ET EN TOUTE
SÉCURITÉ. LES PILES PLATES PEUVENT ENCORE ÊTRE DANGEREUSES.
- RENSEIGNEZ-VOUS SUR LE RISQUE ASSOCIÉ AUX BATTERIES À BOUTON ET LA
FAÇON DE GARDER LEURS ENFANTS EN SÉCURITÉ.
W385-2221
This appliance has a remote that requires button
batteries that are hazardous to young children.

Table of Contents

Other manuals for Napoleon ASCENT SERIES

Questions and Answers

  • J
    John Garcia MDAug 13, 2025
    What to do if my Napoleon ASCENT turns off and won't turn on?
    • C
      Cory RiveraAug 13, 2025
      If your Napoleon Indoor Fireplace turns off and won't turn back on, it could be due to two reasons. First, the room temperature might be higher than the appliance setting if it's set to room temperature; in this case, reset the temperature setting. Second, the appliance may have overheated, causing the safety thermal switch to trip. If this happens, unplug the power or turn off the circuit breaker and allow the appliance to cool for 15 minutes.
  • K
    Katherine SnyderAug 17, 2025
    Why does my Napoleon Indoor Fireplace remote control not work?
    • M
      Maria JamesAug 17, 2025
      If the remote control for your Napoleon Indoor Fireplace isn't working, there are a couple of things you can check. First, the batteries might be low or dead, so try replacing them. If that doesn't work, the remote receiver might be blocked or malfunctioning. Ensure that the remote receiver is not blocked. If it is not, replace the control panel.
  • J
    jacob58Aug 21, 2025
    Why is the LED flashing on my Napoleon ASCENT Indoor Fireplace?
    • M
      Margaret CervantesAug 21, 2025
      If you notice LED flashing on your Napoleon Indoor Fireplace, it indicates that the appliance has overheated and the safety thermal switch has tripped. To resolve this, unplug the power or turn off the circuit breaker. Allow the appliance to cool for 15 minutes, then plug it back in or turn the breaker on.
  • K
    Kevin DavilaAug 25, 2025
    Why is no warm air coming out of my Napoleon ASCENT?
    • A
      Angela PenaAug 26, 2025
      If your Napoleon Indoor Fireplace isn't producing warm air, there might be a simple explanation. Ensure that the heater setting is properly selected. Also, check if the heater has been locked out. Refer to the “operation” section for details on adjusting the heater settings.
  • M
    Melissa NovakAug 28, 2025
    Why does my Napoleon Indoor Fireplace heater shut off?
    • T
      travis61Aug 28, 2025
      If your Napoleon Indoor Fireplace heater shuts off, it's likely because the room is too warm. The heater has a built-in thermostat that automatically shuts it off once the pre-set temperature is reached. It will also turn back on automatically if the room temperature drops below the pre-set temperature.
  • A
    Andrew ConradSep 1, 2025
    How to fix a dim or no flame on Napoleon ASCENT?
    • C
      Christina BautistaSep 1, 2025
      If the flame in your Napoleon Indoor Fireplace is dim or not visible, there could be a few reasons. First, the flame brightness might not be properly selected; refer to the “operation” section for instructions. Second, the flame LEDs might be burnt out, requiring inspection and replacement if necessary. Finally, the main PCB board could be burnt out, also requiring inspection and replacement if needed.
  • E
    Emily KirkSep 5, 2025
    Why is the ember bed not glowing or dimming on my Napoleon Indoor Fireplace?
    • S
      Shannon WoodSep 5, 2025
      If the ember bed in your Napoleon Indoor Fireplace is not glowing or is dim, first check if the brightness is properly selected by referring to the “operation” section. If the brightness setting is correct, the ember LEDs might be burnt out, requiring inspection and replacement. Lastly, the main PCB board could be burnt out, which would also need inspection and potential replacement.
  • M
    Monica PhillipsSep 8, 2025
    What to do if Napoleon Indoor Fireplace is not plugged in?
    • A
      Ashley LongSep 8, 2025
      If your Napoleon Indoor Fireplace is not plugged into an electrical outlet, check the plug and plug in the appliance if necessary.

Summary

General Information

Dimensions

Provides physical measurements for NEFB33H and NEFB40H electric fireplace models.

Listing Approvals

Details CSA and UL certifications for the appliance in the US and Canada.

General Instructions

Essential guidance for safe operation and installation, including electrical checks.

Unpacking and Testing Appliance

Instructions for safely removing the appliance from packaging and initial testing.

Rating Plate Information

Explains the details found on the appliance's rating plate, including certifications and specifications.

Label Location

Identifies the placement of various labels on the appliance for easy reference.

Locating Appliance

Grounding Appliance

Explains the proper grounding methods for the 120-volt appliance to ensure electrical safety.

Installation

Minimum Clearance to Combustibles

Specifies required distances from the appliance to flammable materials for safety.

Minimum Mantel Clearances

Details required clearances around the mantel for safe installation and operation.

Framing

Provides instructions and dimensions for preparing the rough-in framing for the appliance.

Appliance Installation

Step-by-step guide for physically placing and securing the appliance into its enclosure.

Voltage Selection

How to select the correct voltage (120V or 240V) for the appliance's power supply.

Voltage Selector Switch Location

Locates and explains how to adjust the voltage selector switch inside the appliance.

120 Volt Cord Plug Installation

Details the process for connecting the appliance using a standard 120V plug.

120 V Hard Wiring Installation

Instructions for electricians on how to hard-wire the appliance to a 120V supply.

240 V Hard Wiring Installation

Instructions for electricians on how to hard-wire the appliance to a 240V supply.

Operating Instructions

Operating Control Panel

Explains the functions of each button on the appliance's control panel.

Operating by Remote Control

Details how to use the remote control to operate various functions of the appliance.

Finishing

Brick Panel Installation and Removal

Guides on how to install and remove the decorative brick panels.

Glass Door Removal and Installation

Step-by-step instructions for safely removing and installing the glass door.

Maintenance

Log, Grate and Ember Bed Assembly; Removal

Instructions for assembling or removing the decorative log, grate, and ember bed components.

Flame Panel Removal

Steps for removing the flame panel for maintenance or cleaning.

Flame Board Removal

Instructions on how to remove the flame board for servicing.

Motor Replacement

Detailed steps for replacing the appliance's motor.

Control Board Replacement

Procedures for replacing the main control board of the appliance.

Remote Battery Installation

How to replace the battery in the remote control unit.

Wiring Diagram

Replacement Parts

NEFB33 H Overview

Visual guide and part numbers for the NEFB33H model's components.

NEFB33 H Log Assembly

Specific part numbers for the log assembly of the NEFB33H model.

NEFB40 H Overview

Visual guide and part numbers for the NEFB40H model's components.

NEFB40 H Log Assembly

Specific part numbers for the log assembly of the NEFB40H model.

Troubleshooting

Warranty

Service History

Napoleon ASCENT SERIES Specifications

General IconGeneral
ModelAscent Series
CategoryIndoor Fireplace
Fuel TypeNatural Gas or Propane
Ignition SystemElectronic Ignition
Vent TypeDirect Vent
Fireplace TypeDirect Vent Gas Fireplace
DimensionsVaries by model
WeightVaries by model
WarrantyLimited Lifetime Warranty
Control OptionsRemote Control
Viewing AreaVaries by model

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