B
Brett SmithSep 1, 2025
What to do if the vent of my Napoleon GD25-N is blocked?
- JJacqueline GarzaSep 2, 2025
If the vent is blocked, check for any obstructions. Also, inspect the joint seals and the installation for any issues.
To Next PageTo Next PageWhat to do if the vent of my Napoleon GD25-N is blocked?
If the vent is blocked, check for any obstructions. Also, inspect the joint seals and the installation for any issues.
How to fix a plugged main burner orifice in my Napoleon GD25-N Indoor Fireplace?
If the main burner orifice is plugged, remove the obstruction.
Why does the main burner go out but the pilot stays on in my Napoleon GD25-N Indoor Fireplace?
The main burner might be going out while the pilot stays on because the pilot flame is not large enough or is not fully engulfing the thermopile.
What to do if the thermocouple is shorting or faulty in my Napoleon GD25-N Indoor Fireplace?
If you suspect a faulty thermocouple, try loosening and then tightening it. Clean both the thermocouple and the valve connection. If the issue persists, consider replacing the thermocouple or the valve.
Why is the main burner flame on my Napoleon GD25-N blue, lazy, and transparent?
A blue, lazy, transparent flame could indicate a blockage in the vent; remove any blockage. In very cold conditions, ice may build up on the terminal and should be removed. Incorrect installation could also be the cause; refer to Figure 14 to ensure correct storm collar placement. Another possibility is a blocked air shutter; ensure the air shutter opening is free of lint or obstructions.
What to check if there is no gas at the pilot burner of Napoleon GD25-N?
If there's no gas at the pilot burner, first, ensure the manual valve is turned on and check the pilot orifice for any blockages. If these steps don't work, consider replacing the valve. You may need to call the gas distributor for assistance. Check pressure readings: Inlet pressure can be checked by turning screw (A) counter-clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point. Gauge should read 7" (minimum 4.5") water column for natural gas or 13" (11" minimum) water column for propane. Make sure that main burner is operating on 'HI'. Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5" water column for natural gas or 10" water column for propane. Check that main burner is operating on 'HI'.
What should I do if the flame is impinging on the logs or combustion chamber of my Napoleon GD25-N Indoor Fireplace?
If the flame is hitting the logs or combustion chamber, ensure the logs are correctly positioned. Try opening the air shutter to increase the primary air. Verify the input rate by checking the manifold pressure and orifice size against the rating plate values. Also, confirm that the door gasketing is intact and the seal is tight. Check that both the 4" and 7" vent liners are free of holes and well sealed at all joints, and that the minimum rise per foot has been adhered to for any horizontal venting. Lastly, clean the glass with a recommended gas fireplace glass cleaner, when it's not hot, to prevent permanent marks.
Why won't the pilot light on my Napoleon Indoor Fireplace?
If the pilot light won't ignite, start by checking if there is a spark at the pilot burner; you can test if it lights with a match. Ensure the wire is connected to the push button ignitor and that the ignitor is tightened. If the wire insulation is broken or frayed, replace it. Should the ceramic insulator on the electrode be cracked or broken, replace the electrode. If none of these steps work, consider replacing the push button ignitor.
General| Vent Type | Direct Vent |
|---|---|
| Ignition | Electronic Ignition |
| Log Set Material | Ceramic Fiber |
| Burner Material | Stainless Steel |
| Fuel Type | Natural Gas |
Steps to follow if gas is detected.
Terms and restrictions of the warranty coverage.
Specifies required lengths and locations for venting components.
Key warnings regarding operation, clearances, and maintenance.
Details minimum/maximum lengths, rise per foot for venting.
Specifies required clearances for air terminals based on location.
Troubleshooting guide for common fireplace operational problems.
