Troubleshooting
If an issue persists after you complete a troubleshooting procedure, contact NI technical
support or visit ni.com/support.
Device Troubleshooting
The NI USRP Device Does Not Appear in MAX
MAX supports only NI 294x/295x devices configured with a PCI Express connection. If you
are using an NI USRP 292x/293x device, or if you are using an NI 294x/295x device
configured with an Ethernet connection, use the NI-USRP Configuration Utility instead. Open
the NI-USRP Configuration Utility from the Start menu at Start»All Programs»National
Instruments»NI-USRP»NI-USRP Configuration Utility.
The Device Does Not Power On
If you are using an NI 292x/293x device, check the power supply by substituting a different
adapter. If you are using an
NI 294x/295x device, you can also check that the power switch on
the front of the device is engaged.
The Device Does Not Appear in the NI-USRP Configuration
Utility
If connecting with an MXI Express cable, ensure that the NI USRP device is powered on and
connected to a computer before you power on the computer.
If connecting with Ethernet, ensure the NI USRP device is connected to a computer with a
gigabit-compatible Ethernet adapter. Next, ensure that a static IP address of 192.168.10.1
is assigned to the adapter in your computer. Allow up to 15 seconds for the device to
completely start up.
In the NI-USRP Configuration Utility, USRP2 Appears Instead of
NI-29xx
An incorrect IP address on the computer may cause this error. Check the IP address and run
the NI-USRP Configuration Utility again.
An old FPGA or firmware image on the device may also cause this error. Upgrade the FPGA
and firmware using the NI-USRP Configuration Utility.
The NI-USRP Palette Does Not Appear in LabVIEW (64-Bit)
NI-USRP runs only in LabVIEW (32-bit). Use LabVIEW (32-bit) instead.
NI-USRP Examples Do Not Appear in the NI Example Finder
NI-USRP does not install examples into the NI Example Finder.
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| ni.com | NI USRP-29xx Getting Started Guide
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