Nautilus U614 - Troubleshooting; Power and Display Issues; Heart Rate Monitoring Problems; Speed and RPM Reading Errors

32
TROUBLESHOOTING
Condition/Problem Things to Check Solution
No display/partial display/
unit will not turn on
Check electrical (wall)
outlet
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Check connection on
console
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Check data cable integrity $OOZLUHVLQFDEOHVKRXOGEHLQWDFW,IDQ\DUHYLVLEO\FULPSHGRU
FXWUHSODFHFDEOH
Check data cable
connections/orientation
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6PDOOODWFKRQFRQQHFWRUVKRXOGOLQHXSDQGVQDSLQWRSODFH
Check console display for
damage
Check for visual sign that console display is cracked or other
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Console Display ,I&RQVROHRQO\KDVSDUWLDOGLVSOD\DQGDOOFRQQHFWLRQVDUH¿QH
UHSODFHWKH&RQVROH
If the above steps do not resolve the problem, contact Cus
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Unit operates but Contact
HR not displayed
HR cable connection at
Console
%HVXUHFDEOHLVFRQQHFWHGVHFXUHO\WR&RQVROH
Sensor grip %HVXUHKDQGVDUHFHQWHUHGRQ+5VHQVRUV+DQGVPXVWEH
NHSWVWLOOZLWKUHODWLYHO\HTXDOSUHVVXUHDSSOLHGWRHDFKVLGH
Dry or calloused hands 6HQVRUVPD\KDYHGLI¿FXOW\ZLWKGULHGRXWRUFDOORXVHGKDQGV
A conductive electrode cream (heart rate cream) can help
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PHGLFDORUVRPHODUJHU¿WQHVVVWRUHV
Handlebar ,IWHVWVUHYHDOQRRWKHULVVXHV+DQGOHEDUVVKRXOGEHUHSODFHG
No speed/RPM reading,
&RQVROHGLVSOD\V³3OHDVH
Pedal” error code
Check data cable integrity $OOZLUHVLQFDEOHVKRXOGEHLQWDFW,IDQ\DUHFXWRUFULPSHG
UHSODFHFDEOH
Check data cable
connections/orientation
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6PDOOODWFKRQFRQQHFWRUVKRXOGOLQHXSDQGVQDSLQWRSODFH
Check magnet position
(requires shroud removal)
0DJQHWVKRXOGEHLQSODFHRQSXOOH\
Check Speed Sensor
(requires shroud removal)
Speed sensor should be aligned with magnet and connected to
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GDPDJHWRWKHVHQVRURUWKHFRQQHFWLQJZLUH
Resistance does not
change (machine turns on
and operates)
Check Console &KHFNIRUYLVXDOVLJQWKDW&RQVROHLVGDPDJHG5HSODFH&RQ
VROHLIGDPDJHG
Check data cable integrity $OOZLUHVLQFDEOHVKRXOGEHLQWDFW,IDQ\DUHYLVLEO\FULPSHGRU
FXWUHSODFHFDEOH
Check data cable
connections/orientation
%HVXUHFDEOHLVFRQQHFWHGVHFXUHO\DQGRULHQWHGSURSHUO\
5HVHDWDOOFRQQHFWLRQV6PDOOODWFKRQFRQQHFWRUVKRXOGOLQHXS
DQGVQDSLQWRSODFH
Check Servo Motor
(requires shroud removal)
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5HSODFH6HUYR0RWRULIQRWIXQFWLRQLQJSURSHUO\
If the above steps do not resolve the problem, contact Cus
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