Navien NaviLink Lite User Manual

Navien NaviLink Lite

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THE LEADER IN CONDENSING TECHNOLOGY

COM

WI-FI

ENG

Wi-Fi Remote

Control System

Table of Contents

Questions and Answers:

P
patriciarossAug 6, 2025
How to fix Navien Remote Control NaviLink Lite when it cannot connect to a router via Wi-Fi?
- J
  justinbakerAug 6, 2025
  If the NaviLink Lite fails to connect to a router via Wi-Fi, first, try positioning the NaviLink Lite and the router closer to each other. If the issue persists, you might need to adjust the channel settings of your router. Additionally, verify the WLAN security settings to ensure authentication isn't failing. If necessary, reset the Wi-Fi settings in pairing mode by pressing and holding the Wi-Fi button for more than 3 seconds.
W
wclarkAug 16, 2025
What to do if Navien Remote Control cannot connect with boilers or water heaters, or check the status information?
- T
  Tina RuizAug 16, 2025
  If you cannot connect to boilers or water heaters or check the status information using the Navien Remote Control, first, check the connection status of the NaviLink Lite cable connected to both the NaviLink Lite and the boilers/water heaters. If you're using a single boiler or water heater unit connected to the NaviLink Lite, make sure the parameter is configured correctly.
M
Melissa JohnsonAug 27, 2025
What to do if Navien Remote Control cannot detect an available router?
- A
  Ashley OwensAug 27, 2025
  If your Navien Remote Control cannot detect an available router, ensure that the router is operating normally. Also, verify that the SSID and password of the router are set correctly.

Navien NaviLink Lite Specifications

General

Brand	Navien
Model	NaviLink Lite
Category	Remote Control
Language	English

Summary

FCC Compliance

FCC RF Radiation Exposure Statement

Details RF exposure limits and compliance requirements for the device.

Canadian Compliance

Industry Canada Compliance

Important Safety Information

Safety Alerts and Usage Guidelines

Explains safety alert symbols, warnings, cautions, and notices for safe operation.

Product Overview

Included Items

Lists all components included in the NaviLink Lite package.

NaviLink Lite Device Features

Component Identification

Describes LEDs (COM, Wi-Fi) and their functions.

Controls and Ports

Details Wi-Fi button, communication port, reset button, and power port.

Installation Guide

Mounting the NaviLink Lite

Explains installation on a boiler/water heater or on a wall using provided hardware.

Connecting to Navien Equipment

Single Unit Connection

Details connecting a single boiler or water heater unit via the NaviLink Lite cable.

Configuration for NPE/NPN Models

NPE/NPN Connection Settings

Guides through setting connection modes for Navien NPE and NPN water heaters.

Configuration for NPE-2 Models

NPE-2 Connection Mode

Explains how to configure connection settings specifically for NPE-2 models.

Configuration for NCB/NHB Models

NCB/NHB Connection Settings

Details the process for setting connection parameters for Navien NCB and NHB boilers.

Configuration for NFB/NFC/NCB-H Models

External Network Connection

Guides on configuring external network connection for specific Navien models.

Network Connectivity

NaviLink App Setup

App Installation

Instructions on downloading and installing the NaviLink mobile application.

Account Registration

Covers creating Owner, Member, and Installer accounts and product registration.

Account and Device Management

Deregistering Members

How to remove or transfer permissions from a product owner member.

Device Addition and Deletion

Procedures for adding and removing NaviLink/NaviLink Lite devices from an account.

Router Configuration

Changing NaviLink Router

Guides on updating the Wi-Fi router connection for the NaviLink Lite.

Troubleshooting Guide

Connectivity Issues

Solutions for Wi-Fi connection problems and detecting routers.

Boiler/Heater Communication Issues

Remedies for issues connecting with boilers or water heaters and checking status.

Appendix and Specifications

Technical Specifications

Details Wi-Fi, Bluetooth, general device specifications, environment, and OS compatibility.

Navien Limited Warranty

Warranty Period and Claims

Outlines the warranty duration and how to initiate a service claim.

Warranty Service and Exclusions

Explains warranty service procedures and conditions that void the warranty.

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