Navien NaviLink User Manual

ENG/FRE

Navien NaviLink Specifications

General

Compatibility	Navien Tankless Water Heaters and Combi-Boilers
Connectivity	Wi-Fi
Power Source	Powered by the connected Navien unit
Mobile App	NaviLink App (iOS and Android)
Control Features	Temperature adjustment, recirculation control
Alerts	error notifications
Additional Features	Energy usage monitoring
Range	Remote access via internet connection

Summary

FCC Compliance Statement

FCC RF Radiation Exposure Statement

Details FCC RF radiation exposure limits and compliance for the device.

Canadian Compliance Statements

Canadian Compliance Statement

Statement of compliance with Industry Canada license-exempt RSS standards.

Industry Canada Statement

Confirms compliance with Canadian ICES-003 Class B specifications and RSS 210.

Safety Information and Warnings

Safety Messages and Precautions

Explains warning symbols and provides essential safety precautions for device operation.

Product Overview

Supplied Items

Lists all components included in the NaviLink package for user verification.

Part Identification

Identifies and describes the physical parts, ports, and LEDs of the NaviLink device.

Installing the NaviLink Device

Installation on a Table

Step-by-step guide for placing the NaviLink device on a stable, flat surface.

Wall Mounting Installation

Instructions for mounting the NaviLink device securely onto a wall using the provided plate.

Connecting to Boilers and Water Heaters

Connecting a Single Unit

Details the process of connecting a single boiler or water heater to the NaviLink via cable.

Configure NPE Model Connection Settings

Configure NCB/NHB Model Connection Settings

Configure NFB (Residential) Model Connection Settings

Configure NFB (Commercial) Model Connection Settings

Connecting to a Cascade System

Network Connection Setup

LAN Cable Network Connection

Details how to connect the NaviLink to a network using a LAN cable for remote monitoring.

Wi-Fi Network Connection and Registration

Steps for connecting the NaviLink to a Wi-Fi network and registering on the app.

Smartphone Wi-Fi Configuration

Guide to configuring the Wi-Fi network settings using the NaviLink smartphone app.

NaviLink App Setup and Registration

Installing the NaviLink App

Instructions for downloading and installing the NaviLink application on smartphones.

Product Owner Membership Registration

Process for registering as a product owner to access and manage the NaviLink device.

Installer/Servicer Member Registration

Additional Member Registration

Deregistering User Accounts and Permissions

Assigning Installer/Servicer NaviLink Access

Managing NaviLink Devices (Product Owner)

Setting or Changing NaviLink Router

Troubleshooting Common Issues

NaviLink Wi-Fi Connection Problems

Provides remedies for situations where the NaviLink fails to connect to a Wi-Fi router.

Router Detection Issues

Solutions for when the NaviLink cannot find or detect any available Wi-Fi routers.

Remote Control via LAN Cable Errors

Troubleshooting steps for remote control issues when connected via a LAN cable.

Boiler/Water Heater Connectivity Errors

Solutions for connectivity problems between NaviLink and boilers/water heaters.

Appendix: Technical Specifications

Navien Limited Warranty Information

Warranty Coverage Period

Outlines the duration of the warranty coverage for all other parts and components.

Warranty Claim Process

Explains the steps required by users to initiate a warranty repair service request.

Warranty Service Procedures

Details Navien's approach to replacing defective components or products under warranty.

Warranty Exclusions and Limitations