Neato Robotics Botvac D7 Connected User Manual

17
English
Neato app robot status What it means What to do
If issue persists, please contact Neato Customer Care www.NeatoRobotics.com/Support
NOTE Context-Sensitive help is also provided in the Neato app to help you troubleshoot items. Go to www.NeatoRobotics.com/Support for more troubleshooting tips.
Troubleshooting (continued)
“Robot Oine” message
in the Neato app
The robot is disconnected from its Wi-Fi con-
nection.
The Neato robot may occasionally go oine if the signal strength of the Wi-Fi connection is weak or
intermittent. This is usually a temporary situation, and typically, the robot will go back online on its
own once it re-establishes a connection.
In cases where the robot does not come back online within a few minutes, check the following:
1 – Make sure the Wi-Fi network to which your robot is connected is working and that the signal
strength is strong in any areas where the robot is cleaning.
2 – Reset your Neato robot by taking it o of its charge base, press and hold the Start Button for 15
seconds to turn it o, and then press Start Button one more time to turn it on. Wait a few minutes
and then check the Neato app to see if it now says READY TO CLEAN.
3 – If the steps above do not fix the issue: Delete your robot from the Neato app, and go through the
steps to connect your robot again. It should then say READY TO CLEAN.
“It seems you are not
connected to the in-
ternet” message in the
Neato app
Your phone/tablet with the Neato app is not
connected to Wi-Fi or cellular service.
Make sure your phone/tablet is connected to Wi-Fi or cellular service so that the Neato app can
communicate with your robot.

Neato Robotics Botvac D7 Connected Specifications

General

Shape	D-shape
Product color	Black, Platinum
Remotely operated	Yes
Dust container type	Bagless
Number of filters	1 pc(s)
Compatible products	Apple Watch, Amazon Alexa, Google Home, Neato Chatbot, IFTTT, etc
Battery life	460 m²
Charging time	1.5 h
Battery voltage	14.4 V
AC input voltage	100 - 240 V
Battery capacity	4200 mAh
AC input frequency	50 - 60 Hz
Power consumption (typical)	61 W
Efficiency	99 %
HEPA class	HEPA 12
Noise level	75 dB
Wet mopping	No
Certification	CE, FCC, WEEEE
Navigation type	Intelligent, LaserSmart, Mapping
Number of brushes	2
Integrated sensors	Infrared sensor
Programming period	7 day(s)
Vacuum air filtering	HEPA
Dust capacity (total)	0.7 L
Dirt separating method	Cyclonic/filtering
Vacuum cleaner programs	Auto, Carpet, Intensive, Manual, My Space, Repeat, Spot, Turbo
Floor surfaces supported	Carpet, Hard floor, Laminate, Linoleum, Parquet, Tiles, Wood
Mobile operating systems supported	Android, iOS
Package type	Box

Weight and Dimensions

Depth	319 mm
Width	336 mm
Height	100 mm
Weight	3500 g
Working width	276 mm