Neato Robotics Botvac

Other manuals for Neato Robotics Botvac

Questions and Answers

H
Hannah Phelps DVMSep 3, 2025
Why does my Neato Robotics Botvac Vacuum Cleaner say 'Please return me to my base'?
- M
  Michelle SmallSep 3, 2025
  This message indicates that your Neato Robotics Vacuum Cleaner needs to recharge but cannot find the charge base. If the cleaning session was started from the charge base: 1. End the current cleaning cycle. 2. Relocate the charge base to a more open area with at least 3 feet of open space on either side. 3. Take the vacuum to the charge base and restart the cleaning cycle. If cleaning was started away from the charge base, the vacuum will return to where it started. Pick it up and place it on the charge base.
V
Vanessa BrownSep 1, 2025
Why does my Neato Robotics Botvac say 'Please clean my Brush'?
- A
  Audrey DavisSep 1, 2025
  This message appears because the brush is stuck with debris. To fix this, make sure the brush and bearing do not have debris wrapped around it. Follow the brush and bearing cleaning guide.
B
Brett Lowe Jr.Aug 31, 2025
What to do if Neato Robotics Vacuum Cleaner says 'Please press OKAY to continue. Battery issue (0007)'?
- C
  coreysimsAug 31, 2025
  The robot is too cold or in an environment that is too cold for it to operate properly. Charge the robot in a warmer environment.
R
Robert HaneyAug 29, 2025
What to do if my Neato Robotics Vacuum Cleaner says 'I can’t charge. Try moving the base station to a new location'?
- R
  Ryan CookAug 29, 2025
  The Neato Robotics Vacuum Cleaner is having difficulty getting to or locating the charge base and cannot recharge. Move the charge base to another location in an open area with 3 feet on either side. Push the robot up to the charge base to recharge.
R
restradaAug 27, 2025
Why does my Neato Robotics Vacuum Cleaner say 'Please open my dirt bin & push switch DOWN to ON'?
- M
  Matthew JacksonAug 28, 2025
  This message indicates that the battery switch is set to OFF, meaning the battery is not charging and the robot cannot run. Open the dirt bin and push the battery switch DOWN to ON. Place the dirt bin back into the robot and press OKAY to continue using. Make sure the robot is fully charged before cleaning, and be sure to charge it overnight the first time.
M
Melissa RobinsonAug 26, 2025
What to do if Neato Robotics Botvac Vacuum Cleaner says 'Please press OKAY to continue. Battery issue (0002) Please press OKAY to continue. Battery issue (0008) Please press OKAY to continue. Battery issue (0009)'?
- S
  schultzamberAug 26, 2025
  This message indicates that the battery is not properly connected. Press OKAY, open the dirt bin, and make sure the ON/OFF switch on the left in the dirt bin is DOWN. Then, replace the dirt bin.
K
Katherine EstradaAug 25, 2025
What to do if my Neato Robotics Botvac Vacuum Cleaner says 'My fan is stuck. Please press OKAY to restart.'?
- A
  Angela IngramAug 25, 2025
  This message means the blower is not working properly. Make sure you have a filter installed, that the blower fan intake isn’t blocked, and that the exhaust vent in the back of the robot isn’t clogged.
M
medwardsAug 22, 2025
What to do if Neato Robotics Vacuum Cleaner says 'Please press OKAY to continue. Battery issue (0003) Please press OKAY to continue. Battery issue (0004)'?
- B
  Brian ParsonsAug 23, 2025
  This message indicates that the battery is low or needs to be charged. Press OKAY and put the robot on the charge base until the status light turns green.