34 Solving problems
Getting help
If you need information about your monitor or you have a problem
that you cannot resolve yourself, help is available by phone.
Call
1-800-632-4565
if the monitor came with your purchase
of an NEC PowerMate
®
Computer.
Call
1-888-632-2678
if the monitor came with your purchase
of an NEC Direction Computer.
Call
1-800-633-6698
if the monitor came with your purchase
of an NEC Ready Computer.
Call
1-888-632-9693
if you purchased your monitor
separately.
Note:
See the warranty card that comes with your
NEC C Series monitor for a complete list of services and
support available to you.
Before calling for help, have ready:
your monitor name (NEC C400™ or NEC C500™)
model number
serial number
purchase date.
Also have ready as much information as possible about the problem
you are having, including what you have attempted to correct the
problem yourself.
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