© Jerry W. Sharp 2008-2009, Revised 08/05/2009
Page 2 of 8
Making Calls
To place internal calls
• Press the DSS* button of the person you wish to
call, talk hands free after the tone, or lift handset.
• Or, Lift the Handset or Press Speaker and dial the
3-Digit Extension Number.
• Softkeys allow options to, Ring/Voice (Toggles
from Handsfree to Ringing) MW (turn callback
message waiting lamp on), or Vmsg (leave Voice
mail Message)
To Place External Calls
• Lift the Handset or press Speaker, dial “9” and
the Telephone Number.
• Or Press the idle CO line key and dial the
Telephone Number, lift the Handset or talk hands
free.
Answering Calls
To answer Internal calls
• When phone beeps, answer hands free or if
phone ring lift the handset or press speaker.
• The Mic lamp must be on for callers to hear you
hands free. (Press the button to toggle on/off)
To Answer External calls
• When phone rings, lift the handset or press the
Speaker button to answer hands free.
• The Mic lamp must be on for callers to hear you
hands free. (Press the button to toggle on/off)
Transferring Calls
To transfer a call to another extension
• With the call in progress, press the DSS* button.
(you can transfer to a busy extension) If no DSS
button, press the Trf Softkey or Transfer button
then dial the 3-digit Extension Number.
• The caller is placed on Hold.
• You may announce the caller, to cancel and get
the caller back press the blinking green button.
• or
• Press the Trf Softkey or Transfer button then
Hang-up the handset to complete the transfer.
To transfer directly to Voicemail
• With the call in progress, press the DSS* button.
(you can transfer to a busy extension) if no DSS
button press the Trf Softkey or Transfer button
then dial the 3-digit Extension Number.
• Dial 8 and Hang-up the handset to complete the
transfer to Voicemail.
* DSS (Direct Station Select) = A programmable button to call another
extension and see busy status.
Placing Callers on Hold
To Place a caller on Hold
• With the call in progress, press Hold
• To return to the call at your extension, or any other
extension. Press the blinking Green button on your
phone, Blinking red on all others.
• Calls will recall to your extension if not answered
within the preprogrammed time limit.
To place caller on Exclusive Hold
• With the call in progress, press Feature + Hold
• To return to the call at your extension only. Press
the blinking Green button on your phone, Steady
red on all others.
• Calls will recall to your extension if not answered
within the preprogrammed time limit.
Call Park
To Park or Retrieve Parked callers.
• To place a caller in park, use the Park Keys. Or
press the Transfer key, dial #6XX (XX=00-64)
• To retrieve a parked caller, use the Park Keys or
dial
*
6XX (XX=number used to park call)
• Example: While talking to a caller, press transfer,
dial #601, then page and instruct the recipient of
the call to dial
*
601 to retrieve the parked call.
Paging (page only, no talk back)
Paging to Phones or External Paging Speakers
Lift the handset press the Page Key or:
To page the internal phones (Digital phones only)
• Lift the Handset, Press the InPg Softkey, Dial 1
(the Group Number for all phones. ask
administrator for additional zone areas)
• After the Beep-Beep, Speak into the handset.
• Hang-up the handset.
Or for External Paging
• Lift the Handset, Press the ExPg Softkey to
page the external speakers. Dial 0 (the Zone
Number for the all page zone, ask administrator
for additional zone areas)
• After the Beep-Beep, Speak into the handset.
• Hang-up the handset