Page 7 of 9
Service: 604 -856- 9155
Email: service@natg.ca
Phone System Programming
Clearing Message Waiting Light
Message Waiting is often activated by accident. When calling an employee, you have an option to press the MW (message
waiting) soft key (on display). This feature activates their message light and prompts them on the display to call you back but
also can mislead you to think you have a voicemail. If an employee contacts you saying their message light is on but they do not
have voicemail, follow these instructions to cancel it: From the employee’s phone that is flashing:
1. Press SPEAKER key, dial 773
2. Press SPEAKER key
Swapping Extension Numbers
From the employee’s phone that you’d like to swap
1. Press SPEAKER key, dial 797
2. Enter Password 1111
3. Enter the extension to swap it with
4. Press SPEAKER key
Changing Internal Dialing from Voice/Ring
When calling an employee’s extensions you can set the phone to either ring so the employee will have to pick it up(or speaker)
or to voice so your voice pages through the speaker of their phone. Here are the instructions on how to change that per phone:
From the employee’s phone that you would like to change:
1. Press SPEAKER key
2. Dial 721 for VOICE calls or 723 for RING tone
3. Press SPEAKER key
Background Music
1. Press SPEAKER key
2. Dial 725
3. Press SPEAKER key
To De-Activate: Press SPEAKER key, Dial 725
To Next Page
Loading...
