MyCalls Call Recorder
MyCalls Call Recorder gives you the ability to record and playback trunk calls made on an SV8100 /
SL Series PBX. The call recording software can record ISDN, SIP and analogue trunk calls. For
ISDN calls, a recording unit is placed between the Network Termination Equipment (NTE) and the
physical card in the PBX. There is a USB lead on the call recording unit that is connected to a PC.
As calls pass through the call recording unit, they are streamed onto the PC and stored in a database.
SIP trunk calls are recorded by connecting a ‘mirrored port’ carrying SIP traffic to a network card in
the call recording server. The SIP trunk information presented by the mirrored port will allow the SIP
trunk information to be recorded and stored on the call recording server. Once a call has finished, it is
compressed, encrypted and stored ready for playback.
MyCalls Call Recorder gives users the ability to find and playback these recorded calls using the
MyCalls application. MyCalls version 3 and above has different licensable options that are available
for call recording.
This manual covers the procedure for installing MyCalls call recorder on the SV8100 PBX and the SL
series PBX. The installation procedure is the same for both PBX’s but the SL series PBX does not
have Primary rate call recording available.
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