Background on ISDN Call Recorders
There are two types of ISDN call recorders that are available, a USB 1.1 unit and a USB 2 unit. The
instructions in this manual are for the USB 2 Unit, for information about the USB 1 unit, refer to the
SV8100 MyCalls v1 installation manual. It is not possible to use a mixture of USB 1 and 2 units on
the Sense call recording PC. To identify which version a unit is, look at the front of the call recording
unit. Note that different software is required depending on which type of unit you are installing.
The picture below shows a USB 1.1 unit. The difference between the two units is that the USB 1.1
unit has a USB connector on the front of the unit. Note the USB port on the left hand side of the unit.
The picture below is of USB 2 unit. Note that the front USB connector is blanked out and not
available.
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