To Next PageTo Next PageWhat to do if NEC Server has no calls in or out?
If your NEC Server has no calls in or out, the issue may stem from router or NEC configurations. Therefore, check both the router and NEC configurations. Additionally, an unqualified IP address could be the cause; note your WAN IP address and contact your provider.
What to do if NEC Server calls are dropping?
If your NEC Server calls are dropping, this could be due to internet access issues, extreme latency on the LAN, or a SIP issue. To resolve this, call your internet access provider, check the latency on your LAN, or contact your provider.
Why does my NEC Server have no calls out?
If your NEC Server has no outgoing calls, the problem could be due to the NEC configuration or an unqualified IP address. To address this, check the NEC configuration, and note the WAN IP address before contacting your provider.
Why does my NEC Server have no calls in?
If your NEC Server is not receiving incoming calls, this may be due to the NEC configuration or an unqualified IP address. In this case, check the NEC configuration and note the WAN IP address to contact your provider.
What to do if there is echo on NEC Server?
If you are experiencing echo on your NEC Server, it could be due to excessive delay or an echo cancellation issue. Check the LAN and WAN for high latency. Also, check the echo settings and/or consult your SIP trunk provider.
Why is there one-way audio on my NEC Server?
If you're experiencing one-way audio on your NEC Server, the issue likely lies within the NEC configuration. Therefore, you should check the NEC configuration.
How to fix missing parts of words on NEC Server?
If you're encountering missing parts of words on your NEC Server, this could be due to packet loss or latency on the LAN or WAN, or a jitter buffer configuration issue. Check the LAN and check with your Internet Access Provider. Also, check with NEC.
What causes static or hum on NEC Server phones?
Static or humming on NEC Server phones is often related to a power issue. If using AC power, check the power supply. This should not be an issue if using PoE (Power over Ethernet).
General| VoIP Support | Yes |
|---|---|
| Unified Communications | Yes |
| Operating System | Proprietary |
| IP Stations | Yes |
| Analog Stations | Yes |
| Digital Stations | Yes |
| T1/E1 Interfaces | Yes |
| SIP Trunks | Yes |
| ISDN BRI Trunks | Yes |
| ISDN PRI Trunks | Yes |
| Analog Trunks | Yes |
| Networking | IP, ISDN |
| Redundancy | Yes |
| Scalability | Highly Scalable |
| Operating Temperature | 0°C to 40°C |
| Humidity | 20% to 80% (non-condensing) |
| Dimensions (H x W x D) | Varies by configuration |
| Weight | Varies by configuration |
Describes the structure and contents of this manual, including chapters and sections.
Explains the meaning of symbols like CAUTION and TIP used in the manual for user guidance.
Defines key terms used throughout the manual, such as Dial Tone and Ringback Tone.
Introduces the different models of UNIVERGE IP Phones covered in this guide.
Illustrates the physical layout and key components of the IP Phone terminals.
Details the technical specifications of the UNIVERGE IP Phone, including LCD and connectivity.
Step-by-step instructions for connecting the handset to the terminal.
Guides on how to connect the LAN cable to the terminal for network access.
Explains how to attach the optional Directory Card for storing information.
Describes the procedure for connecting a headset to the terminal.
Details the process for securely mounting the UNIVERGE IP Phone terminal on a wall.
Explains how the terminal screen displays after startup and how to access the Menu Screen.
Instructions for adjusting handset, speaker, and ringer volumes for optimal audio.
Guides on how to adjust the LCD contrast for improved readability.
Explains how to enable or disable ringing for the headset.
Details how to select and set a ringer tone for incoming calls.
Configures the illumination pattern for the call indicator lamp.
Guides on enabling or disabling the RTP Alarm notification for network issues.
How to set the audible tone generated when pressing digit keys.
Instructions for setting Music on Hold to be heard by the terminal user.
Step-by-step guide to change the terminal password for security purposes.
How to configure terminal usability, focusing on key operations like Pop-up.
Procedure to clear personal data and reset all terminal settings to their default state.
Guides on downloading files for Music on Hold and Ringer Tones to the terminal.
Explains how to back up terminal settings to an FTP/TFTP/HTTPS server.
How to turn the LCD backlight on or off to conserve power or improve visibility.
How to adjust the font size displayed on the terminal's LCD for better legibility.
Covers placing calls on hold using both standard and exclusive hold methods.
Procedures for transferring calls with or without an announcement.
How to redial previously dialed phone numbers from a history list.
How to use feature keys and codes for station speed dialing numbers.
Guides on making and receiving calls without lifting the handset.
How to restrict incoming calls to a terminal by enabling Do Not Disturb.
Covers forwarding calls based on busy line, no answer, or to a specific destination.
How to activate security mode to prevent unauthorized access to terminal features.
How to make emergency calls, including canceling security mode if necessary.
Records dialed and received numbers, allowing calls from recorded data.
How to display selected LCD lines in double height size for better visibility.
How to reverse the LCD contrast for black-and-white display.
Step-by-step instructions to search for a party by name and make a call.
How to register called parties into the personal directory for quick access.
Describes how to display the Menu Screen and lists main menu items like History, Directory, Service, Setting.
Options for configuring user-specific terminal settings such as Incoming Call, Talk, Display.
Options for downloading files like Music on Hold and Ringer Tones to the terminal.
Procedures for backing up and restoring terminal data to/from a server.
Guides on inputting characters using the dial keys and switching between input modes.
Character code tables for directory services and menu content input.
Step-by-step guide to connect a USB device to the terminal's USB port.
Safe procedure for removing a connected USB device from the terminal.
Overview of the Bluetooth Connection Adapter (BCA) option unit and its capabilities.
Steps to pair the terminal/BCA with a smart device for Bluetooth connectivity.
How to connect the terminal with a paired smart device automatically or manually.
How to answer calls from communication server or smart device using the BCA option.
How to play music from a smart device using the terminal speaker.
How to enable or disable automatic connection to smart devices via Bluetooth.
How to set the type of smart device to be connected to the terminal.
How to set the automatic path switch for smart devices via the Path key.
