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UNIVERGE DT700
NEC UNIVERGE DT700 User Manual
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DT700 Phone User Manual
For UNIVERGE 3C Communications
and SIP@Net Platforms
2
Table of Contents
Default Chapter
4
Notices
4
Document Revision History
5
Document Feedback
6
Document Information
6
Table of Contents
9
Overview
19
Supported Phone Models
19
Introduction to the DT700 and DT730G Phones
21
DT700 and DT730G Series Phones
21
Platform Compatibility
21
NEC IP Phone Lineup
21
Keys and Parts
23
To Display the Menu List Using the Menu Key
50
Directory Key
51
Optional Equipment
54
Key Module
55
Gigabit Ethernet Adapter
56
Console (Type A)
57
Side 2 Connector Mode Support
57
Jabra Headset Support
59
Installation
61
Before You Begin
61
Adjusting Angle of Tilt Leg
61
To Raise Tilt Leg
61
To Lower Tilt Leg
62
To Remove Tilt Leg
62
To Attach Tilt Leg
63
Connecting the Phone
64
To Attach the Handset
64
To Connect LAN Cable to the Phone
65
To Connect a Headset (Optional)
66
To Connect a Computer (Optional)
67
Installing a Directory Card (Optional)
68
Installing/Removing Line Key Card (Optional)
69
To Remove Line Key Panel/ Button Panel
69
To Install Line Key Card
70
Wall Mounting (Optional)
70
Wall Mounting Clearance Requirements
71
To Mount the Phone on the Wall
71
To Install the 8LK-L Module
73
LK-L Module Installation
73
To Install 8LK-L Line Key Card (Optional)
74
Console (Type A) Installation
74
Prepare the Phone
74
Prepare the DCL-60 Console
76
Connect the DCL-60 Console to the Phone
76
To Install DCL-60 Line Key Card (Optional)
77
Basic Settings/Configuration
79
Basic Setup with the Cursor Pad or Up/Down Keys
80
To Adjust the Ringing Volume
80
To Adjust the Soft Ring Volume (Sip@Net Platforms)
80
To Adjust the Headset Ringing Volume
81
To Adjust the Call Volume (Handset)
81
To Adjust the Call Volume (Headset)
81
To Adjust the Call Volume (Speaker)
82
Basic Setup with the Menus and Cursor Pad
82
To Select an Internal Ringtone
82
To Select an External Ringtone
84
To Enable an External Headset
85
To Set External Headset Ringing (Optional)
86
To Set the Call Waiting Volume
87
To Set the Hold Reminder Volume
88
To Change the Display Language
89
To Set the Date Format
90
To Set the Time Format
91
To Adjust the LCD Contrast
92
To Change the LCD Backlight Timeout
93
To Enable or Disable the Backlight Fade (DT730G ITL-12CG Only)
94
To Edit the Dial Preference
95
To Clear User Settings
96
To Clear Personal Directory
97
To Clear Call History
98
To Restart Your Phone
100
To View the Phone Settings
100
To View the Firmware Information for Your Phone
101
To View the IP Address of Your Phone
101
To View the Maximum Numbers of Calls You Can Handle on Your Phone
102
Speed Dial and Personal Directory Character Sets
103
DT730 ITL-8LD with Display
107
DT730 ITL-8LD DESI-Less Display
108
Startup Display
108
Programmable Key Information Display
108
The Scroll Key
111
Using the Scroll Key
111
Speed Dial Key Numbering for ITL-8LD Phones
112
DT700 Security Features
113
Secure Calls
113
Secure Signaling
113
Secure Media
113
Errors and Debugging
116
Basic Phone Operation
119
Basic Call Operation
121
Answering Calls
121
To Answer an Incoming Call
121
To Reject an Incoming Call
121
Placing Calls
122
To Place an External Call
122
To Place an Internal Call
123
Call Duration
124
DT710 (ITL-6DE) Phone
124
DT730 (ITL-8LD, ITL-12D, ITL-24D, ITL-32D) and DT730G (ITL-12DG, ITL-12CG) Phones
124
Ending a Call
124
Redialing a Number
125
Hold/Resume a Call
125
To Hold/Resume a Call
125
Using a Headset to Make and Receive Calls
126
To Make Calls with Your Headset
126
To Answer Calls with Your Headset
126
To Transfer the Current Call to Your Headset
127
Call Waiting/Concurrent Calls
127
To Answer the Other Incoming Call (Call Waiting)
127
To Place a Second Call (Concurrent Call)
128
To Switch between Calls
129
Call Transferring and Conferencing
129
Conferencing Calls
129
To Conference Two Calls
130
To Hold/Resume a Conference Call
131
To Call Another Party While on a Conference Call
131
To Split a Conference Call
131
To Switch between Two Calls
132
Hang up While Conferencing
133
Transferring Calls
133
Attended Transfer
133
Blind Transfer
134
Unattended Transfer
135
To Shuttle between Calls During an Attended Transfer
135
To Split Calls into Two Calls When Transferring (Transfer Split)
136
Advanced Messaging Features
137
Message Waiting Indication
137
Accessing Voice Mail
137
DT710 (ITL-2E) Phone
137
DT730 (ITL-8LD, ITL-12D, ITL-24D, ITL-32D) and DT730G (ITL-12DG, ITL-12CG) Phones
137
Programmable Keys
139
The Help Key
140
Using the Help Key
140
The Menu Key
141
Speed Dial and Programmable Keys
142
Programmable Key Management
142
DCL-60 Console (Type A)
144
Speed Dial Key Configuration
145
Speed Dial Key Numbering
146
Speed Dial Key Numbering for ITL-8LD Phones
147
Speed Dial Key Numbering for Expansion Modules
148
Presence Monitor Settings and Speed Dial Keys
148
Duplicate Entries in Speed Dials
149
Using the Feature Key
150
To View Speed Dial Key Information for Programmed Speed Dial Keys
151
Speed Dial Key Operation
152
To Originate a Call from Speed Dial Keys
152
Speed Dial Key Programming Examples
153
To Add a Programmable Key/Speed Dial Key Without a Personal Directory Entry
154
To Add a Programmable Key as a Speed Dial Key with a Personal Directory Entry Using the Feature Key
159
To Add a Programmable Key as a Speed Dial Key with a Personal Directory Entry from the Personal Directory
163
To Add a Speed Dial Key to an Existing Personal Directory Entry
168
To Configure a Programmable Key as a Speed Dial Key for a Star/Hash Code
173
Editing Speed Dial Keys
177
To Edit a Speed Dial Key
177
Deleting Speed Dial Keys
184
To Delete the Speed Dial Information ONLY from a Personal Directory Entry
184
To Delete an Entire Speed Dial and Personal Directory Entry
187
To Delete a Speed Dial Only Entry
188
DT700 Microbrowser and Enhanced Programmable Keys
191
Using the Microbrowser
191
Feature Key with the Microbrowser
191
To View the Microbrowser Home Page
192
Hot Desking
193
To Login Using Hot Desking
194
To Logout of Hot Desking Session
197
Handset Forwarding
199
To Set a Handset Forwarding Condition
199
To Set Handset Forwarding Using Star Codes
203
To Set Conditional Handset Forwarding - no Answer Using Star Codes
203
To Set Conditional Handset Forwarding - Busy Using Star Codes
203
To Clear Handset Forwarding Conditions
203
To Clear Handset Forwarding Using Star Codes
204
Call Recording
205
Supervise a Call
206
View System Call History
209
To View Call Logs Via the Microbrowser
209
To View the Conference Listing
210
Search Directory/Corporate Directory
213
To Search the 3C System Directory
213
Enhanced Programmable Keys
216
Enhanced Programmable Key Support by Phone Model
217
Enhanced Blfs
217
Using Enhanced Programmable Keys
219
Workgroup Features (Enhanced BLF Keys)
219
To Place a Call to a Member of Your Workgroup
219
To Pick up a Ringing Call to a Member of Your Workgroup
219
To Transfer a Call to a Member of Your Workgroup
219
To Pickup a Held Call from a Member of Your Workgroup
219
To Place a Call to a Member of Your Workgroup
220
To Pick up a Ringing Call to a Member of Your Workgroup
221
To Transfer a Call to a Member of Your Workgroup
221
Park Extension Key
222
To Park a Call to a Park Extension
222
To Pickup a Call on a Park Extension
223
Call Back Key
223
Using the Call Back Key
223
To Reset the Number for a Call Back Key
223
To Clear Call Back
223
Monitor/Supervise Key
224
To Monitor a Call (Workgroup Scenario)
224
Record Key
225
To Stop the Recording a Call
225
Send to VM Key
225
Hot Desk Key
226
To Log out of Your Hot Desk Session
226
Trunk Dial Key
226
To Seize a Trunk to Place a Call
227
DND Key
227
To Set Do Not Disturb for Your Phone
228
To Disable Do Not Disturb for Your Phone
228
Handset Forwarding Key
228
To Set Forwarding for Your Phone
229
To Disable Forwarding for Your Phone
229
DT730G Color Microbrowser and Enhanced Programmable Keys
231
Using the Microbrowser
231
Feature Key with the Microbrowser
231
To View the Microbrowser Home Page
232
Hot Desking
235
To Login Using Hot Desking
235
To Logout of Hot Desking Session
238
Handset Forwarding
239
To Set a Handset Forwarding Condition
240
To Set Handset Forwarding Using Star Codes
245
To Set Conditional Handset Forwarding - no Answer Using Star Codes
245
To Set Conditional Handset Forwarding - Busy Using Star Codes
246
To Clear Handset Forwarding Conditions
246
To Clear Handset Forwarding Using Star Codes
247
Call Recording
247
Supervise a Call
248
View System Call History
253
To View Call Logs Via the Microbrowser
253
List Conferences
254
To View the Conference Listing
254
Search Directory/Corporate Directory
257
To Search the 3C System Directory
257
Enhanced Programmable Keys
261
Enhanced Programmable Key Support by Phone Model
261
Enhanced Blfs
262
To Place a Call to a Member of Your Workgroup
263
To Pick up a Ringing Call to a Member of Your Workgroup
263
To Transfer a Call to a Member of Your Workgroup
263
To Pickup a Held Call from a Member of Your Workgroup
264
To Place a Call to a Member of Your Workgroup
264
To Pick up a Ringing Call to a Member of Your Workgroup
265
To Transfer a Call to a Member of Your Workgroup
265
Park Extension Key
266
To Park a Call to a Park Extension
266
To Pickup a Call on a Park Extension
266
Monitor/Supervise Key
266
To Monitor a Call (Workgroup Scenario)
266
Record Key
266
To Stop the Recording a Call
266
Send to VM Key
267
Hot Desk Key
267
To Log out of Your Hot Desk Session
268
Trunk Dial Key
268
To Seize a Trunk to Place a Call
268
To Set Do Not Disturb for Your Phone
269
To Disable Do Not Disturb for Your Phone
269
Handset Forwarding Key
269
To Set Forwarding for Your Phone
270
To Disable Forwarding for Your Phone
270
Call History, and the Corporate and Personal Directories
271
The Help Key
272
Using the Help Key
272
The Menu Key
273
Call History
274
Access Call History Using the Menu Key
275
Access Call History Using the Cursor Pad
275
To Clear the Missed Calls Icon and Message
276
To View Missed Calls
276
To View Received Calls
277
To View Outgoing Calls
278
To Dial an Internal Number from the Call History Using the Handset
279
To Dial an External Number from the Call History
279
To Add a Call History Entry to the Personal Directory
280
To Delete a Specific Entry from the Call History
285
To Delete Call History for All Missed, Received or Placed Calls
286
To Delete All Call History Information
286
The Personal Directory
288
Accessing the Personal Directory and Entry Details
288
Cursor Pad Movement in the Personal Directory
288
To Access the Personal Directory
288
To View a Specific Personal Directory Entry
290
Presence Monitor Settings and the Personal Directory
291
Incoming Call Display and the Personal Directory
292
Searching for an Entry in the Personal Directory
293
To Search the Personal Directory
293
Dialing from the Personal Directory
294
To Dial a Number from the Personal Directory
294
Adding or Editing a Personal Directory Entry
295
Duplicate Entries in the Personal Directory
296
To Add an Entry to the Personal Directory
296
To Edit a Personal Directory Entry
301
Deleting a Personal Directory Entry
307
To Delete a Personal Directory Entry
307
To Remove Personal Directory Entry Information but Keep Speed Dial Key Information
308
The Corporate Directory
310
To Access the Corporate Directory
310
To Dial a Number from the Corporate Directory
311
Presence Monitor Settings and the Corporate Directory
312
Phone Troubleshooting
313
Using the Help Key
313
Basic Troubleshooting
314
To Check Common Problems
314
Network Connections
315
My Phone Cannot Register on the Network
315
My Phone Indicates that the Network Cable Is Unplugged
315
My Phone Cannot Reconnect to the Network after a Local Settings Change
316
I Cannot Connect to the Network through the PC Port on the Back of the Phone
316
My Device Connected to the PC Port Lost Its Network Connection
316
Power
317
The Phone Does Not Power up (Power over Ethernet (Poe))
317
The Phone Does Not Power up (Power Supply)
317
Calling
317
The Phone Does Not Have a Dial Tone
317
The Phone Cannot Make any Calls
318
The Phone Cannot Make any External Calls
318
A Speed Dial/Personal Directory Entry Is Not Working Correctly
319
Telephone Numbers from the Personal Directory or Call History Are Not Dialing Correctly
319
The Phone Does Not Ring
320
I Cannot Reconnect to a Call on Hold/The Call Does Not Terminate
320
Phone Keypad
321
The Dial Pad And/Or Buttons Are Not Working
321
I Want to Enter Specific Characters or Letters in Speed Dials and Personal Directory Entries
321
Phone Softkeys
322
The Phone Softkeys Are Not Working
322
I Cannot See a Particular Softkey on My Phone
322
LCD Screen/Display
323
The LCD Is too Light or Dark
323
I Want to Adjust the Time the LCD Stays Lit
323
I Need to Reset the Language on My Phone
324
The Call History Information on My Phone Is Gone
324
The Name Shown on the LCD of My Phone Is Wrong
325
Audio
325
There Is no Audio to My Handset
325
There Is no Audio to My Headset
326
Audio Quality
326
System Features
327
Call Pickup
328
To Pick up a Call on a DT710 (ITL-2E) Phone
328
To Pick up a Call on DT710 (ITL-6DE), DT730 (ITL-8LD, ITL-12D, ITL-24D, ITL-32D) and DT730G (ITL-12DG, ITL-12CG) Phones
328
3 C V O I C E M a I L
330
DT710 (ITL-2E) Phone
330
DT710 (ITL-6DE), DT730 (ITL-8LD, ITL-12D, ITL-24D, ITL-32D) and DT730G (ITL-12DG, ITL-12CG) Phones
330
System Telephone Set Star Code Commands
331
Sip@Net System Features
337
Programmable Keys / Speed Dial Keys
337
Example
337
Sip@Net Prefixes
338
Message Waiting Indication
338
Desk Sharing and User Portability
338
To Log on to a Desk Sharing Terminal
338
To Log out of a Desk Sharing Terminal
339
DT730G USB Port
341
To Connect a USB Device
341
To Remove a USB Device
342
To Remove the USB Port Cover
343
To Restart USB Port Power Supply
344
Jabra Bluetooth® Headset Support for DT700 Phones
347
Supported Equipment
347
Jabra Headset
348
Connector Activation
348
Enable a Single Phone for a Jabra Bluetooth® Headset at the Phoneset Device
348
Enable All Phones for a Jabra Bluetooth® Headset Using the XML Configuration File
348
Headset Base Station Setup
349
Enable the Headset Port on Your Phone
349
To Set External Headset Ringing (Optional
350
Connect Phone to Headset Base Station
351
Using the Jabra Headset
356
To Adjust the Headset Ringing Volume
356
To Adjust the Call Volume (Headset
356
Headset Operation
356
Jabra Headset Troubleshooting
357
I Cannot Hear Phone Audio through My Headset
357
The Headset Is Not Working Correctly
357
I Connected the Headset Base, but Nothing Happens on the Headset When I Try to Use My Desk Phone
358
After Enabling Phones for the Jabra Headset Kit, some Phones Can no Longer Use Their Expandable Key Kits on Their Phones
358
Applying Jabra Firmware Updates
358
Notices
359
Third Party Software Disclaimer and Limitations
359
Open Source License Acknowledgement
359
Openssl Redistribution Conditions
359
Libsrtp Redistribution Conditions
360
Netbsd Foundation's (TNF) License
361
BSD License
361
Audio Coding Licenses
362
Notice to the User
362
Important Safety Information
362
Use of an External AC Adapter
362
Use of an Ieee802.3Af Power Supply
363
Power Consumption
363
Declaration of Conformity
364
WEEE Product Disposal Information
367
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NEC UNIVERGE DT700 Specifications
General
Type
IP Phone
Speakerphone
Yes
Display
LCD
PoE
Yes
Network Ports
2
Supported Protocols
SIP
Headset Port
Yes
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