System Maintenance Manual 1 - 1
Chapter
1
Troubleshooting IP on an SV8100 System
SECTION 1 INTRODUCTION
This book provides some helpful tips for troubleshooting IP on the
UNIVERGE
®
SV8100 system.
SECTION 2 PING
This is one of the most useful tools available to troubleshoot IP
connectivity. PING is a standard component of Microsoft Windows
®
and is
also implemented on the UNIVERGE SV8100 IP Phones. Ping sends a
small IP packet to a specified destination and waits for a response back.
It should be possible to ping IP Phones, the CD-CP00-US (CPU),
PZ-32IPLA (32 VoIP), PZ-64IPLA (64 VoIP), PZ-128IPLA (128 VoIP) and
any other devices on the network. Send a ping and wait for a reply. If a
reply is not received, the ping response “times out”. This indicates a
connection problem.
Refer to Figure 1-1 Ping Traces on page 1-2 for examples of these two
conditions.
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