NEC Xen Topaz - Quick User Guide
MAKING CALLS:
To make a call to another extension:
• Lift handset or press Speaker key.
• Dial extension number (200, 201 etc) or press Direct Station Key if programmed.
• Wait for answer or talk if the receiving station is hands free.
• To toggle between voice and ringing dial “1”.
NB: To program your extension for hands free answer on all intercom calls:
• Press Speaker, dial “821” to turn on or “823” to turn off then press Speaker
To make an outside call:
• Lift handset or press Speaker key.
• Dial “0” or press “Line” key
• Dial telephone number.
NB: If the number is dialed without selecting a line first then the number is previewed. Press a line
key within 3 seconds to dial the number in the screen.
To make an outside call using speed dial (see below to program speed dial):
• Press Line key or Call Key
• Press DC key
• Dial speed dial location number (000-899 for system or 900-920 for personal)
To make an outside call by searching speed dial names:
• Press DC key once for personal numbers or twice for system based numbers
• Type the first letter of the name (optional)
• Use the volume to scroll through. Press a line key to dial the number in the screen.
To make a call using Last Number Redial:
• Lift handset or press Speaker key.
• Press LND key
• If handset is not lifted then the last 10 numbers can be previewed. Press LND key then
use the volume to scroll through. Press a line key to dial the number in the screen.
ANSWERING CALLS:
To answer an outside call:
• If ringing at your handset – Lift handset or press Speaker key.
• If not ringing at your handset – Lift handset and press the flashing Line key.
To answer a call ringing at another extension:
• Press Call key or lift handset
• Dial “867” or press call pickup key if programmed.
TRANSFERRING CALLS:
To transfer a call:
Method 1:
• Answer or make a call.
• Press the Hold key.
• Dial the extension number (200, 201 etc) or press the Direct Station Key if programmed.
• Announce the call and the line number.
• Hang up. (or press Transfer then hang up).
Method 2:
• Answer or make a call as above.
• Press the Direct Station Key (no need for Hold or Transfer keys).
• Announce the call.
• Hang up and the call will be transferred.
To transfer a call from a cordless phone:
• Press the recall button (may also be called “flash”, “hookflash” or just “R”)
• Dial the extension number (200, 201 etc)
• Announce the call
• Hang up. The call will be transferred.