What to do if Neets Remote Control shows an unexpected error?
If you encounter an unexpected error with your Neets Remote Control, turn off the power to the control system for 20 seconds, and then turn it back on.
What to do if Neets echo plus Remote Control has no project or can't start?
If you are unable to start the project on the Neets Remote Control or no project is found, try uploading the project again. Alternatively, the uploaded project may have issues. Try uploading an empty project to see if that resolves the problem.
How to fix Neets echo plus when there is no connection to NEB units?
If the Neets Remote Control has no connection to one or more NEB units, verify that the NEB units used in the project are connected and configured correctly. After checking these, remove the power to the control system for 20 seconds before reconnecting the power.
What to do if no project is found on Neets Control Systems?
If no project is found or you're unable to start the project on your Neets control system, try uploading the project again. If that doesn't work, there might be a problem with the project file. Try uploading an empty project to see if that resolves the issue.
How to fix no connection to NEB units in Neets Control Systems?
If there is no connection to one or more NEB units, ensure that the NEB units used in the project are connected and configured correctly. After checking these, remove the power to the control system for 20 seconds before reconnecting it.
What to do if Neets Control Systems shows an unexpected error?
If your Neets control system displays an unexpected error, turn off the power to the control system for 20 seconds before turning it back on.
How to establish contact with Neets network unit in Control Systems?
To establish contact with the Neets network unit, check that the serial number (SN) used in the Project Designer matches the one for the Neets unit on your network. Also, verify the LAN connection to the Neets network unit.
Why Neets Control Systems network unit needs a firmware upgrade?
One or more of the Neets network units used in the current project needs a firmware upgrade before it will work with this project.
How to resume factory default settings on Neets Control Systems?
When pressing Switch 1 and 4 during power on, the system will delete the current settings and resume factory default. This method is only intended to be used if the control system locks up and enters “Unexpected Error”.
Power| input voltage | 12 VDC |
|---|---|
| power usage | 1 W |
| power adaptor input voltage | 100 VAC – 240 VAC |
| line frequency | 50 Hz – 60 Hz |
| max power usage | Max 8 W |
Ports & Interfaces| RS-232 port count | 1 x bi-directional |
|---|---|
| RS-232 port baud rate | 1200 – 115200 bit/sec |
| RS-232 port data bits | 7, 8 |
| RS-232 port parity | Even, Odd, None |
| RS-232 port stop bits | 1, 2 |
| RS-232 port connector | 3 pin screw block |
| RS-232 or IR port count | 1 x uni-directional |
| RS-232 or IR port baud rate | 1200 – 115200 bit/sec |
| RS-232 or IR port data bits | 7, 8 |
| RS-232 or IR port parity | Even, Odd, None |
| RS-232 or IR port stop bits | 1, 2 |
| RS-232 or IR port IR frequency | 400 Hz to 500 KHz |
| RS-232 or IR port connector | 2 pin screw block |
| Network speed | 10 / 100 Mbit |
| Network duplex modes | Half or Full |
| Network DHCP | Default off |
| Network default IP | 192.168.254.252 |
| Network default gateway | 192.168.1.1 |
| Network default subnet mask | 255.255.255.0 |
Operating Environment| storage temperature | -20 °C to 50 °C |
|---|---|
| operation temperature | 0 °C to 30 °C |
| storage moisture | Non-condensing |
| operation moisture | Non-condensing |
Weight and Dimensions| width | 55 mm |
|---|---|
| height | 55 mm |
| depth | 17 mm |
| weight | 90 g |
| shipping weight | 0.3 kg |
| shipping dimension | 155x85x55 mm |
Power| input voltage | 12 VDC |
|---|---|
| power usage | 1 W |
| power adaptor input voltage | 100 VAC – 240 VAC |
| line frequency | 50 Hz – 60 Hz |
| max power usage | Max 8 W |
Ports & Interfaces| RS-232 port count | 1 x bi-directional |
|---|---|
| RS-232 port baud rate | 1200 – 115200 bit/sec |
| RS-232 port data bits | 7, 8 |
| RS-232 port parity | Even, Odd, None |
| RS-232 port stop bits | 1, 2 |
| RS-232 port connector | 3 pin screw block |
| RS-232 or IR port count | 1 x uni-directional |
| RS-232 or IR port baud rate | 1200 – 115200 bit/sec |
| RS-232 or IR port data bits | 7, 8 |
| RS-232 or IR port parity | Even, Odd, None |
| RS-232 or IR port stop bits | 1, 2 |
| RS-232 or IR port IR frequency | 400 Hz to 500 KHz |
| RS-232 or IR port connector | 2 pin screw block |
| Network speed | 10 / 100 Mbit |
| Network duplex modes | Half or Full |
| Network DHCP | Default off |
| Network default IP | 192.168.254.252 |
| Network default gateway | 192.168.1.1 |
| Network default subnet mask | 255.255.255.0 |
Operating Environment| storage temperature | -20 °C to 50 °C |
|---|---|
| operation temperature | 0 °C to 30 °C |
| storage moisture | Non-condensing |
| operation moisture | Non-condensing |
Weight and Dimensions| width | 45 mm |
|---|---|
| height | 72 mm |
| depth | 17 mm |
| weight | 90 g |
| shipping weight | 0.3 kg |
| shipping dimension | 155x85x55 mm |
Power| input voltage | 12 VDC |
|---|---|
| power usage | 1 W |
| power adaptor input voltage | 100 VAC – 240 VAC |
| line frequency | 50 Hz – 60 Hz |
| max power usage | Max 8 W |
Ports & Interfaces| RS-232 port count | 1 x bi-directional |
|---|---|
| RS-232 port baud rate | 1200 – 115200 bit/sec |
| RS-232 port data bits | 7, 8 |
| RS-232 port parity | Even, Odd, None |
| RS-232 port stop bits | 1, 2 |
| RS-232 port connector | 3 pin screw block |
| RS-232 or IR port count | 1 x uni-directional |
| RS-232 or IR port baud rate | 1200 – 115200 bit/sec |
| RS-232 or IR port data bits | 7, 8 |
| RS-232 or IR port parity | Even, Odd, None |
| RS-232 or IR port stop bits | 1, 2 |
| RS-232 or IR port IR frequency | 400 Hz to 500 KHz |
| RS-232 or IR port connector | 2 pin screw block |
| Network speed | 10 / 100 Mbit |
| Network duplex modes | Half or Full |
| Network DHCP | Default off |
| Network default IP | 192.168.254.252 |
| Network default gateway | 192.168.1.1 |
| Network default subnet mask | 255.255.255.0 |
Operating Environment| storage temperature | -20 °C to 50 °C |
|---|---|
| operation temperature | 0 °C to 30 °C |
| storage moisture | Non-condensing |
| operation moisture | Non-condensing |
Weight and Dimensions| width | 45 mm |
|---|---|
| height | 105 mm |
| depth | 24 mm |
| weight | 90 g |
| shipping weight | 0.3 kg |
| shipping dimension | 150x170x55 mm |
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