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Trouble-shooting Guide
Calling the customer service is not always really necessary. In some cases, you can
remedy the situation yourself. The following table may contain some helpful tips.
Important general safety guidelines:
Service or repair work on the electronic components may only be performed by a
qualified expert. Without exception, prior to starting such repairs, the appliance must
be disconnected from the mains. This may be accomplished by tripping the
automatic fuse or by removing the fuse from the fuse box that controls your flat or
apartment.
Problem Possible cause Remedy
. . . if there is a general failure of Defective fuse Check the fuse in the fuse box, and
all electrical functions, i.e., the replace if required.
control lamps have suddenly
ceased to function.
. . . if liquids or thin viscous The appliance has not Level the appliance using the leveling
dough are distributed at a been placed or installed feet, or check the installation.
visibly uneven thickness? plumb-and-level.
. . . if electronically control Energy pulses Reset the relevant functions.
functions fail? (e.g. lightning flash).
. . . if the oven cleaning control Temperature inside oven Prior to using the oven cleaning
lamp fails to illuminate after the cavity is still too high, i.e. function, the oven must be allowed to
function has been activated? after prolonged use of cool completely.
the hotplates.
Defective control lamp. Replacement only by an authorised
expert.
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