NEFF C77V60N01 - Simple troubleshooting

42 | English
Neff C77V60N01 | 09/2008
Simple troubleshooting
Problem Cause Solution
Display shows
Refill bean container.
Although the bean
container is full, the
appliance does not grind
the coffee beans.
Beans are not falling into the
grinding unit (beans too oily).
Change the type of coffee if
necessary. Wipe out the
empty bean container with a
dry cloth.
No hot water dispensed. The milk frother or its holder is
blocked.
Clean the milk frother or its
holder.
Milk froth insufcient or too
runny.
The milk frother does not
draw the milk in.
The milk frother or its holder is
blocked.
Clean the milk frother or its
holder.
Milk unsuitable for frothing. Use low-fat milk (1.5 % fat).
Coffee dispensing slows to
a trickle.
Coffee is ground too nely.
Pre-ground coffee is too ne.
Adjust the grinding unit to a
coarser setting. Use coarser
pre-ground coffee.
Build-up of limescale in the
appliance.
Descale the appliance.
Coffee has no “crema”
(creamy foam).
Unsuitable type of coffee. Change the type of coffee.
The beans are no longer
fresh.
Use fresh beans.
The grinding setting is not
suitable for the beans.
Adjust the grinding setting to
ne.
Grinding unit makes a loud
noise.
A foreign object in the grinding
unit (e.g. grit, which can be
found even in superior types
of coffee).
Call the hotline; do not
prepare any more coffee from
beans. Pre-ground coffee can
still be used.
Coffee is too “acidic”. The grinding setting is too
coarse or the pre-ground
coffee is too coarse.
Adjust the grinding unit to a
ner setting or use ner pre-
ground coffee.
Coffee is too “bitter”. The grinding setting is too ne
or the pre-ground coffee is too
ne.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee. Change the type of coffee.
Display shows Error
Please call the hotline
The appliance has a fault. Call the hotline (see rear
cover).
If you are unable to solve the problem, do not try to nd the fault yourself or dismantle the
appliance or repair it yourself. Call the hotline (see rear cover).