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Warranty AIO Plus Connected Series
Water Conditioner Limited Warranty
We warrant this water conditioner, when installed according to factory recommendations, to be free from defects in
materials and workmanship as follows:
Limited Warranty
This water conditioner unit is assembled from the finest industry components available. Each individual
component used in the assembly of our equipment is covered by the original equipment manufacturer’s
warranty. All components, except those specifically listed below, are warranted for a period of one (1) year from
date of installation to the original purchaser to be free of defects in materials and workmanship subject to the
manufacturer’s conditions and/or the conditions shown below.
Mineral Tanks
The fiberglass, polyglass or composite mineral tanks used in the assembly of this unit are warranted to be free of
defects in materials and workmanship for a period of ten (10) years on 6" - 13" size tanks, and five (5) years on 14"
and larger size tanks used for softener/filtration applications, subject to the original manufacturer’s conditions and/
or the conditions shown below. Warranty does not cover sandblasting of tank caused by faulty distribution systems,
fractures caused by external impact and exposure to vacuum.
Control Valves
The control valve (if used in the assembly of the unit) is warranted to be free of defects in materials and
workmanship for a period of seven (7) years subject to the original manufacturer’s conditions and/or the additional
conditions shown below.
Conditions
1. This warranty only covers water conditioners installed for residential use. Water conditioners installed for
commercial or industrial applications are guaranteed for one (1) year from the date of installation.
2. Installation must be made in accordance with legal or local codes and manufacturer’s recommendations.
3. Failure must not result from misuse, alteration, fire, lightning, power surges or neglect.
4. Water pressure must not exceed 100 p.s.i. and water temperature must not exceed 100 degrees.
5. Damage or failure of a Product or Part caused by friction, wear, chemical attack, or debris build-up on wear parts.
“Wear Parts” include, but not limited to: pistons, piston rods, seals spacers, end cap quad rings and brine valve
on all piston operated valves, as well as valve disk flappers on Autotrol valves, and parts requiring replacement
under recommended maintenance procedures, such as filter housing o-rings and gaskets.
Subject to the above terms and conditions we will replace and/or repair, at our option, any parts of the water
conditioner found defective in materials and workmanship. Defective parts must be returned, freight pre-paid, by
your dealer, who will supply a replacement furnished by the company. This warranty does not cover labor, shipping
charges, damages caused by delays of consequential damages or other causes beyond our control.
This warranty is to the original purchaser and is not transferable after the third year to any subsequent owner(s).
No other guarantee or warranty, expressed or implied,
is applicable to our product. No repair or replacement
made under the terms of the warranty shall extend this
warranty.
Product Warranty
Residential Mineral Tank 10 Years
AIO Plus Connected Series Control Valve 7 Years
Other Accessories and Parts 1 Years
Part No: CS-AIO-PLUS-PROG GUIDE ©Nelsen Corporation - 0619
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