If the system-level
diagnostics tests…
Then…
Resulted in some test
failures
Determine the cause of the problem:
a.
Exit Maintenance mode:
halt
After you issue the command, wait until the system stops at the LOADER
prompt.
b. Turn off or leave on the power supplies, depending on how many controller
modules are in the chassis:
◦ If you have two controller modules in the chassis, leave the power
supplies turned on to provide power to the other controller module.
◦ If you have one controller module in the chassis, turn off the power
supplies and unplug them from the power sources.
c. Verify that you have observed all the considerations identified for running
system-level diagnostics, that cables are securely connected, and that
hardware components are properly installed in the storage system.
d. Boot the controller module you are servicing, interrupting the boot by
pressing
Ctrl-C when prompted to get to the Boot menu:
◦ If you have two controller modules in the chassis, fully seat the
controller module you are servicing in the chassis.
The controller module boots up when fully seated.
◦ If you have one controller module in the chassis, connect the power
supplies, and then turn them on.
e. Select Boot to maintenance mode from the menu.
f.
Exit Maintenance mode by entering the following command:
halt
After you issue the command, wait until the system stops at the LOADER
prompt.
g. Rerun the system-level diagnostic test.
Step 6: Return the failed part to NetApp
Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return
& Replacements
page for further information.
Replace SSD Drive or HDD Drive - AFF A200
You can replace a failed drive nondisruptively while I/O is in progress. The procedure for
replacing an SSD is meant for non-spinning drives and the procedure for replacing an
HDD is meant for spinning drives.
When a drive fails, the platform logs a warning message to the system console indicating which drive has
failed. In addition, both the fault LED on the operator display panel and the fault LED on the failed drive are
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