10. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
Contact technical support at
NetApp Support, 888-463-8277 (North America), 00-800-44-638277
(Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the
replacement procedure.
Hot-swap a disk drive
When a disk drive fails, the platform logs a warning message to the system console
indicating which disk drive has failed. In addition, both the fault LED on the operator
display panel and the fault LED on the failed disk drive are illuminated. You can replace a
failed drive nondisruptively while I/O is in progress.
• The replacement disk drive must be supported by your platform.
NetApp Hardware Universe
•
Identify the failed disk drive by running the
storage disk show -broken command from the system
console. The failed drive appears in the list of failed drives. If it does not, you should wait, and then run the
command again.
How you hot-swap the disk depends on how the disk drive is being used. If SED authentication is enabled, you
must use the SED replacement instructions in the ONTAP documentation. Instructions in the ONTAP
documentation describe additional steps you must perform before and after replacing an SED.
ONTAP 9 NetApp Encryption Power Guide
When replacing several disk drives, you must wait one minute between the removal of each failed disk drive
and the insertion of the replacement disk drive to allow the storage system to recognize the existence of each
new disk.
Always use two hands when removing, installing, or carrying a disk drive.
• Best practice: The best practice is to have the current version of the Disk Qualification Package (DQP)
installed before hot-swapping a drive.
• Drive firmware is automatically updated (nondisruptively) on new drives that have non current firmware
versions.
• When you unpack the replacement drive, save all packing materials for use when you return the failed
drive.
1. If you want to manually assign drive ownership for the replacement drive, you need to disable
automatic drive assignment replacement drive, if it is enabled
You manually assign drive ownership and then reenable automatic drive assignment
later in this procedure.
a.
Verify whether automatic drive assignment is enabled:
storage disk option show
You can enter the command on either controller module.
If automatic drive assignment is enabled, the output shows on in the “Auto Assign” column (for
each controller module).
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