NetApp ASA C Series System Documentation

• A copy of the same image version of ONTAP as what the impaired controller was running. You can
download the appropriate image from the Downloads section on the NetApp Support Site
◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download
button.
◦ If NVE is not enabled, download the image without NetApp Volume Encryption, as indicated in the
download button.
• If your system is an HA pair, you must have a network connection.
• If your system is a stand-alone system you do not need a network connection, but you must perform an
additional reboot when restoring the var file system.
1. Download and copy the appropriate service image from the NetApp Support Site to the USB flash
drive.
a. Download the service image to your work space on your laptop.
b. Unzip the service image.
If you are extracting the contents using Windows, do not use winzip to extract the
netboot image. Use another extraction tool, such as 7-Zip or WinRAR.
There are two folders in the unzipped service image file:
▪ boot
▪ efi
c. Copy the efi folder to the top directory on the USB flash drive.
The USB flash drive should have the efi folder and the same Service Image (BIOS) version of what
the impaired controller is running.
d. Remove the USB flash drive from your laptop.
2. If you have not already done so, close the air duct.
3. Align the end of the controller module with the opening in the chassis, and then gently push the
controller module halfway into the system.
4. Reinstall the cable management device and recable the system, as needed.
When recabling, remember to reinstall the media converters (SFPs or QSFPs) if they were removed.
5. Plug the power cable into the power supply and reinstall the power cable retainer.
6. Insert the USB flash drive into the USB slot on the controller module.
Make sure that you install the USB flash drive in the slot labeled for USB devices, and not in the USB
console port.
7. Complete the reinstallation of the controller module:
a. Make sure the latch arms are locked in the extended position.
b. Using the latch arms, push the controller module into the chassis bay until it stops.
Do not push down on the latching mechanism at the top of the latch arms. Doing so
with raise the locking mechanism and prohibit sliding the controller module into the
chassis.
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NetApp ASA C Series Specifications

General

Brand	NetApp
Model	ASA C Series
Category	Storage
Language	English