After you issue the command, you should wait until the system stops at the LOADER prompt.
2. At the LOADER prompt, access the special drivers specifically designed for system-level diagnostics to
function properly:
boot_diags
3. Select Scan System from the displayed menu to enable running the diagnostics tests.
4. Select Test Memory from the displayed menu.
5. Proceed based on the result of the preceding step:
â—¦ If the test failed, correct the failure, and then rerun the test.
â—¦ If the test reported no failures, select Reboot from the menu to reboot the system.
Step 6: Return the failed part to NetApp
After you replace the part, you can return the failed part to NetApp, as described in the
RMA instructions shipped with the kit. Contact technical support at
NetApp Support, 888-
463-8277 (North America), 00-800-44-638277 (Europe), or +800-800-80-800
(Asia/Pacific) if you need the RMA number or additional help with the replacement
procedure.
Replace a PCIe card - AFF A800
To replace a PCIe card, you must disconnect the cables from the cards, remove the SFP
and QSFP modules from the cards before removing the riser, reinstall the riser, and then
reinstall the SFP and QSFP modules before cabling the cards.
• You can use this procedure with all versions of ONTAP supported by your system
• All other components in the system must be functioning properly; if not, you must contact technical support.
Step 1: Shut down the impaired controller
You can shut down or take over the impaired controller using different procedures,
depending on the storage system hardware configuration.
Option 1: Most configurations
To shut down the impaired node, you must determine the status of the node and, if
necessary, take over the node so that the healthy node continues to serve data from the
impaired node storage.
About this task
If you have a cluster with more than two nodes, it must be in quorum. If the cluster is not in quorum or a healthy
node shows false for eligibility and health, you must correct the issue before shutting down the impaired node;
see the
Administration overview with the CLI.
Steps
1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message:
system node autosupport invoke -node * -type all -message
MAINT=number_of_hours_downh
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