NetApp E Series - Page 41

What you’ll need
• One power canister that is installed and running.
• A replacement power canister that is supported for your controller shelf or drive shelf model.
• An ESD wristband, or you have taken other antistatic precautions.
• A management station with a browser that can access SANtricity System Manager for the controller. (To
open the System Manager interface, point the browser to the controller’s domain name or IP address.)
Step 1: Prepare to replace power canister
Prepare to replace a power canister in a 60-drive controller shelf or drive shelf.
Steps
1. Collect support data for your storage array using SANtricity System Manager.
If a problem occurs during this procedure, you can use the saved file to troubleshoot the issue. The system
will save inventory, status, and performance data about your storage array in a single file.
a.
Select Support
› Support Center › Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name, support-data.7z.
2. From SANtricity System Manager, determine which power canister has failed.
a. Select Hardware.
b. Look at the power
icon to the right of the Shelf drop-down lists to determine which shelf has the
failed power canister.
If a component has failed, this icon is red.
c. When you find the shelf with a red icon, select Show back of shelf.
d. Select either power canister or the red power icon.
e. On the Power Supplies tab, look at the statuses of the power canisters to determine which power
canister must be replaced.
A component with a Failed status must be replaced.
If the second power canister in the shelf does not have Optimal status, do not attempt to
hot-swap the failed power canister. Instead, contact technical support for assistance.
You can also find information about the failed power canister in the Details area of the
Recovery Guru, or you can review the information displayed for the shelf, or you can
review the Event Log under Support and filter by Component Type.
3. From the back of the storage array, look at the Attention LEDs to locate the power canister you need to
remove.
You must replace the power canister that has its Attention LED on.
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