Step 4: Complete power supply replacement
Confirm that the new power supply is working correctly, gather support data, and resume normal operations.
Steps
1. On the new power supply, check that the green Power LED is on and the amber Attention LED is OFF.
2. From the Recovery Guru in SANtricity System Manager, select Recheck to ensure the problem has been
resolved.
3. If a failed power supply is still being reported, repeat the steps in
Step 2: Remove failed power supply and
in
Step 3: Install new power supply. If the problem persists, contact technical support.
4. Remove the antistatic protection.
5. Collect support data for your storage array using SANtricity System Manager.
a.
Select Support
› Support Center › Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name, support-data.7z.
6. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
What’s next?
Your power supply replacement is complete. You can resume normal operations.
Replace E5700 power canister (60-drive)
You can replace a power supply in an E5700 array with a 60-drive shelf, which include
the following shelf types:
• E5760 controller shelf
• DE460C drive shelf
About this task
Each 60-drive controller shelf or drive shelf includes two power canisters for power redundancy. If a power
canister fails, you must replace it as soon as possible to ensure that the shelf has a redundant power source.
You can replace a power canister while your storage array is powered on and performing host I/O operations,
as long as the second power canister in the shelf has an Optimal status and the OK to remove field in the
Details area of the Recovery Guru in SANtricity System Manager displays Yes.
While you perform this task, the other power canister supplies power to both fans to ensure that the equipment
does not overheat.
Before you begin
• Review
Requirements for E5700 canister replacement.
• Review the details in the Recovery Guru to confirm that there is an issue with a battery and to ensure no
other items must be addressed first.
• Check that the amber Attention LED on the power canister is on, indicating that the canister has a fault.
Contact technical support for assistance if both power canisters in the shelf have their amber Attention
LEDs on.
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