If the status is not Optimal or if any of the Attention LEDs are on, confirm that all cables are correctly
seated, and check that the HIC and the controller canister are installed correctly. If necessary, remove and
reinstall the controller canister and the HIC.
If you cannot resolve the problem, contact technical support.
4. If the new HIC ports require SFP+ transceivers, install these SFPs.
5. If you installed a HIC with SFP+ (optical) ports, confirm the new ports have the host protocol you expect.
a. From SANtricity System Manager, select Hardware.
b. If the graphic shows the drives, click Show back of shelf.
c. Select the graphic for either Controller A or Controller B.
d. Select View settings from the context menu.
e. Select the Host Interfaces tab.
f. Click Show more settings.
g. Review the details shown for the HIC ports (the ports labelled e0x or 0x in HIC Location slot 1) to
determine if you are ready to connect the host ports to the data hosts:
▪ If the new HIC ports have the protocol you expect: You are ready to connect the new HIC ports to
the data hosts; go to the next step.
▪ If the new HIC ports do not have the protocol you expect: You must apply a software feature pack
before you can connect the new HIC ports to the data hosts. See
Change host protocol for E2800.
Then, connect the host ports to the data hosts and resume operations.
6. Connect the cables from the controller’s host ports to the data hosts.
If you need instructions for configuring and using a new host protocol, refer to the
Linux express
configuration
, Windows express configuration, or VMware express configuration.
What’s next?
The process of adding a host interface card to your storage array is complete. You can resume normal
operations.
Upgrade E2800 host interface card (HIC)
You can upgrade a host interface card (HIC) in an E2800 array to increase the number of
host ports or to change host protocols.
About this task
When you upgrade the HICs, you must power off the storage array, remove the existing HIC from each
controller, install a new HIC, and reapply power.
Before you begin
• Review
Requirements for E2800 HIC replacement.
• Schedule a downtime maintenance window for this procedure. The power must be off when you install
HICs, so you cannot access data on the storage array until you have successfully completed this
procedure. (In a duplex configuration, this is because both controllers must have the same HIC
configuration when they are powered on.)
What you’ll need
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