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General| Type | IP security camera |
|---|---|
| PTZ control | No |
| Day/night mode | Yes |
| Placement supported | Indoor |
| Connectivity technology | Wired & Wireless |
| Form factor | - |
| Mounting type | Desk |
| Product color | Black, Gold |
| Housing material | Aluminum |
| Total megapixels | 4 MP |
| Maximum resolution | 1920 x 1080 pixels |
| Supported video modes | 1080p |
| Video compression formats | H.264 |
| Supported graphics resolutions | 1920 x 1080 (HD 1080) |
| Minimum illumination | - lx |
| Field of view (FOV) angle | 130 ° |
| Digital zoom | 8 x |
| Detect distance | 5 m |
| Number of lenses | 1 |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 32 GB |
| LED type | IR |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Cabling technology | 10/100Base-T(X) |
| Networking standards | IEEE 802.11b, IEEE 802.11g, IEEE 802.11n |
| Ethernet interface type | Fast Ethernet |
| Mobile operating systems supported | Android, iOS |
| Cables included | USB |
| Memory card included | MicroSD |
| Included memory card size | 8 GB |
| AC input voltage | 100 - 240 V |
| Power source type | AC |
| AC input frequency | 50 - 60 Hz |
| Power consumption (typical) | 5 W |
Weight and Dimensions| Width | 45 mm |
|---|---|
| Height | 155 mm |
| Weight | 230 g |
| Package type | Box |
| Package weight | 580 g |
There are three ways for WELCOME to determine if someone is "Away": using phone location, inactivity, or manual setting.
When the camera sees someone, it considers the person is "Home" for the next 4 hours (Default).
If the app indicates 'camera disconnected', shake the camera; a green light should light up.
Check power connection. Unplug and plug back the adapter; the camera should light up green.
Use the power adapter provided with WELCOME. Using a tiers power adapter may damage WELCOME.
Move camera closer to router or use Ethernet cable if Wi-Fi is weak or unreachable.
Go to camera settings > Your home > Camera > Configure Wifi to update the password.
If the camera connects to Wi-Fi but not the internet, it flashes red. Fix your internet access.
Ensure the micro SD card is correctly inserted and locked into its slot.
Micro SD card compatibility: 2GB-32GB capacity, Class 10. Ensure correct format.
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