Netatmo WELCOME User Manual

2) Download the installer exe le.
3) Run the installer and follow the instructions.
When you congure WELCOME with a computer, WELCOME is not connected to
the power adapter. It is only connected to the computer using the provided USB cable
(USB to micro-USB). No additional cable is needed.
7 Powering
7.1 Powering
The camera is powered by a micro-USB (5V, 2A) power adapter. You must use the one
provided with WELCOME.
WELCOME does not work when plugged directly on an USB port (except for setup
with a computer).
Using a tiers power adapter may damage WELCOME.
8 Welcome is warm
8.1 Welcome is warm
It is not unusual for Welcome to be quite warm to the touch.
This is due to the fact that the camera's aluminum body is the heat sink of the processor,
forcing heat out of the camera directly into the cooler air of the room without any fans or
vents.
Welcome's system has been designed not to overheat. It allows high performances
while respecting all necessary working conditions for internal components. The operating
temperature range is compliant with safety standards for Safety of Information Technology
Equipment, IEC 60950-1.
We advise not to place Welcome in direct sunlight or near a heat source.
Power supply troubleshooting
9 Test WELCOME's power supply
9.1 Test WELCOME's power supply
If your WELCOME app indicates camera disconnected, it may be that WELCOME is
not properly power supplied. To check this, just shake WELCOME smoothly. A green
light should light up.
6

Netatmo WELCOME Specifications

General

Type	IP security camera
PTZ control	No
Day/night mode	Yes
Placement supported	Indoor
Connectivity technology	Wired & Wireless
Form factor	-
Mounting type	Desk
Product color	Black, Gold
Housing material	Aluminum
Total megapixels	4 MP
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Video compression formats	H.264
Supported graphics resolutions	1920 x 1080 (HD 1080)
Minimum illumination	- lx
Field of view (FOV) angle	130 °
Digital zoom	8 x
Detect distance	5 m
Number of lenses	1
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	32 GB
LED type	IR
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet interface type	Fast Ethernet
Mobile operating systems supported	Android, iOS
Cables included	USB
Memory card included	MicroSD
Included memory card size	8 GB
AC input voltage	100 - 240 V
Power source type	AC
AC input frequency	50 - 60 Hz
Power consumption (typical)	5 W

Weight and Dimensions

Width	45 mm
Height	155 mm
Weight	230 g
Package type	Box
Package weight	580 g