Netatmo WELCOME User Manual

Contents
1 Overview 2
1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 How does it all work? 2
2.1 How does it all work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
3 How does the camera know someone is Away? 3
3.1 How does the camera know someone is Away? . . . . . . . . . . . . . . . 3
4 How does the camera know someone is Home? 3
4.1 How does the camera know someone is Home? . . . . . . . . . . . . . . . 3
5 Conguring with a smartphone or a tablet 3
5.1 Conguring with a smartphone or a tablet . . . . . . . . . . . . . . . . . . 3
6 Conguring with a computer (Mac/Windows/Linux) 3
6.1 Conguring with a computer (Mac/Windows/Linux) . . . . . . . . . . . . 3
7 Powering 4
7.1 Powering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
8 Welcome is warm 4
8.1 Welcome is warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
9 Test WELCOME's power supply 4
9.1 Test WELCOME's power supply . . . . . . . . . . . . . . . . . . . . . . . 4
10 Power supply is out 5
10.1 Power supply is out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
11 A tiers power adapter is used 5
11.1 A tiers power adapter is used . . . . . . . . . . . . . . . . . . . . . . . . . 5
12 Welcome's light is ashing yellow 5
12.1 Wi-Fi signal is too weak . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
12.2 Wi-Fi password has changed . . . . . . . . . . . . . . . . . . . . . . . . . . 5
13 Welcome's light is ashing red 5
13.1 Internet access is down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
14 SD card is not detected 6
14.1 SD card is not detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1

Netatmo WELCOME Specifications

General

Type	IP security camera
PTZ control	No
Day/night mode	Yes
Placement supported	Indoor
Connectivity technology	Wired & Wireless
Form factor	-
Mounting type	Desk
Product color	Black, Gold
Housing material	Aluminum
Total megapixels	4 MP
Maximum resolution	1920 x 1080 pixels
Supported video modes	1080p
Video compression formats	H.264
Supported graphics resolutions	1920 x 1080 (HD 1080)
Minimum illumination	- lx
Field of view (FOV) angle	130 °
Digital zoom	8 x
Detect distance	5 m
Number of lenses	1
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	32 GB
LED type	IR
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet interface type	Fast Ethernet
Mobile operating systems supported	Android, iOS
Cables included	USB
Memory card included	MicroSD
Included memory card size	8 GB
AC input voltage	100 - 240 V
Power source type	AC
AC input frequency	50 - 60 Hz
Power consumption (typical)	5 W

Weight and Dimensions

Width	45 mm
Height	155 mm
Weight	230 g
Package type	Box
Package weight	580 g